Best Western Plus Executive Inn

This is the second time we have stayed at the Best Western Plus Executive Inn in Saint Mary's, PA. It was even better this time with the newly remodeled accessible bathrooms. They replaced the tubs with very nice walk-in showers making it so much easier for those with mobility problems. The room was clean and hotel staff is wonderful. They offer a nice complimentary breakfast with lots of both hot and cold food items. We will definitely stay here again.

Check in was quick and we were met with a friendly associate. Room smelled fresh and was comfortable and clean. Staff very accommodating. Good breakfast with plenty of choices available. Best Western also has a very good rewards program. Overall, great stay.

Although this is an older hotel, it was clean and comfortable. The staff was friendly and helpful. Breakfast was hot and the area very clean. We didn't venture far from he hotel, but Hoss's Steak and Sea was an adequate option for dinner. We would definitely stay here again when we're in the area.

This hotel had unusually helpful staff. When I asked to change rooms because the people in the room above me were making too much noise, the staff didn't hesitate at all. They jumped right on it and did it cheerfully, even though it meant more work for them. They also helped us to plug our electric car into an outlet on the side of the building, even though they weren't set up with an EV charger. The hotel does have a few negatives, however. The floors are very thin, so you can hear footsteps in the room above you. The pool is closed because there is a crack in the concrete. It would be good to fix that soon. Here's an important one: The coffee in the breakfast room is awful. It comes out of a machine that mixes hot water with instant coffee, and it tastes like XXXX. Undrinkable. Please get some real coffee! The coffee in the rooms is good, however. Overall, a good hotel, with a great staff but a few negatives.

The employees were very nice and very friendly. Check in and Check out went very well. The room was clean and the beds were comfortable. There was a variety of breakfast items available including fresh fruit. The dining area was small but adequate.

I'm a little disappointed that Covid & under staffing is still being used as the go to excuse why scrambled eggs & sausage are no longer available for breakfast at these types of facilities. We found the staff to be very polite and helpful in our stay. And we enjoyed speaking with the ladies at the front desk. The cleaning girls were also very nice and helpful during our stay.