Spencer House Inn

I was just disappointed, I thought we had a claw tub in our room according to the internet and called to get some bath salts. I also called and asked about bathrobes. On the phone they were all helpful but the room had been recently upgraded and the claw tub was gone, no bath salts, no bathrobes. Wish the staff had just said we don’t do that so downgraded one star.

Some issues with late arrival and room number and key number not matching and poor initial follow-up. Staff did provide follow-up to compensate for situation. Breakfast was good but standard rooms and beds are small.

I arrived at 2:00 check in is 3:00 even though I was called and told my room would be ready earlier. They said it was ready but it’s $30.00 to check in the hour early even though the room was ready. It was pouring down rain out she said just go walk around for a hour then if you don’t want to pay the $30.00 extra for the one hour early. So I left in pouring down rain and waited till check in. The rest of my stay was very uneventful. I hardly saw anybody and no one spoke to me except for at breakfast. No ice machine, no drinks. They did serve dinner but some meals average 60.00 a plate. Breakfast was continental except for you could have an egg and bacon or sausage. I tried one of the pastries, I didn’t care for it. I would not go back