Norfolk Hotel

Da ich leider kurzfristig die Reise absagen musste und die Stornierung zu diesem Hotel etwas umständlich ist, kann ich leider nicht viel dazu sagen .

We have never been to Jersey before, so we were not sure which hotel to choose. As we were coming on the ferry with a car we needed a car park. The Norfolk hotel was centrally located, had a car park and decent reviews. There were plenty of spaces in the car park for cars the whole week we were there. First impression was how clean everywhere was and how friendly all the staff are. Lots of seating areas inside. Outside a pool area with lots of seating and a garden area with seating and a fish pond. We had a twin room on the 3rd floor over the car park, I had asked for a more quiet room, which it was. It was very hot at the time and our fan didn't work very well and a new fan was quickly found by georgio. The room was good comfy beds and plenty of hanging space and draws for clothes. Bathroom was a bit dated and the hot tap spluttered the water out, but not a problem. we didn't bother with the shower and had baths instead. Maybe more plug sockets, but we managed, also yes the telly is small but big enough for us also the bracket it was on ment I could turn it so I could watch it in the bath. 👍 Water was always hot. We only had breakfast not evening meal and you could have a full English or continental (croissant ham cheese and yoghurt) all served on a plate to your table. You could also have boiled, poached or scrambled eggs instead. Tea coffee and toast also brought to the table. Fruit juices, cereals and fruit are on a long table. For a 2 star we thought the breakfast was good. Best of all you got a teapot for your tea,👍 none of these fancy coffee machines that 4/5 star hotels have and you have to make do with a teabag and hot water!!! We only went in the bar once, as we were out and about at night time. But looked as if there was entertainment on most nights. You had to pay for a fill up on tea and coffee in the rooms, but that didn't bother us as I always take extra teabags anyway. Brian on the desk was very helpful, in fact all the staff on reception were. The cleaners the waiters were all friendly. We had Maria at breakfast on our table who was most pleasant and very efficient, you keep your table for the whole time you are there. Thanks Norfolk Hotel for a lovely first visit to Jersey, we would certainly stay again on return visits.

Travelled as part of a large group. I was pleasantly surprised after being told the hotel would be 2 star. The hotel itself is kept spotlessly clean although the swimming pool didn’t live up to this. Our room was on the ground floor and was meticulously serviced each morning, always ready when we returned at lunch time. The room itself was large enough with a reasonable sized bathroom . Yes it was dated in the decoration but there was more than usual storage for clothes and the bed was nice and firm. Where the hotel and restaurant fell down was in its rigidity to the rules the staff had to adhere to . No you can t have extra milk in the room, could we have another slice of bread for our soup - “no none left “ when there’s a basket full 2 tables away.You have to stick rigidly to the table seating , we sat at a used one for a change and they couldn’t reset it “ no more cutlery “ Very well sited 10 minutes to both the town centre and the beach , with bus stops very close. There’s a Morrisons right across the road for your snacks and toiletries which are not supplied in the hotel.