Alila Napa Valley

Room was very nice with a beautiful view . Food at the restaurant was not good but the bartender made few drinks and was amazing . I Ordered room service and my entire food came completely cold . Coffee also was cold . Actually warm . Very disappointing!

The staff was warm, welcoming, and went out of their way to make our stay comfortable. The room was spotless, beautifully designed, and had a breathtaking view. This hotel sets the bar for excellence. We felt truly pampered and appreciated every moment. Highly recommended for anyone seeking comfort, class, and unforgettable service. We can’t wait to return!

I can't say enough about the Service (which I know some reviews weren't high on). One of many examples is that we arrived late due to airline delays. Restaurant closes in 5 min. Receptionist sent bags to the room while we went to the restaurant where we ordered from the menu and had the food delivered to the room in about 8 minutes. Everyone from Valet, to receptionist to servers at the restaurant etc... went above and beyond on several occasions during our 4 day trip. Also, the view from our room overlooking the vineyards (with outdoor fireplace) was very soothing and relaxing (especially with a glass of wine). Great therapy for the soul. Fantastic experience overall. Hotel not too busy (mid March). Amenities were great. Dinner at the restaurant was delicious (wonderful breakfast too). Bathroom/Toilet (heated seat) were a plus. Comfy bed and quiet room. Overall, we've stayed at many Ritz/FS/Rosewood etc... Cannot recommend the All enough (first time using this brand of hotel). Only regret is not using the Spa Would highly recommend

We had a magical honeymoon weekend at Alila, in large part thanks to Janice. She hooked us up (after a very last minute request from us) with three truly incredible wine tastings that left us so, so happy with our weekend. On top of that, she and the rest of the Alila staff were so warm, flexible, and accommodating. Our room with private bonfire pit overlooking the winery was stunning, the spaces were all immaculately clean, and the spa was lovely (though we stuck to the complimentary steam room and pool given the short trip). Especially because we booked the property with Hyatt points, this was absolutely worth it for a memorable weekend in the Napa valley.

This hotel exceeded our expectations! It is incredibly beautiful and peaceful, and the staff was amazing! We loved the fire pit and bath tub on the balcony, and the bubbling brook was an added bonus! The room service was fantastic, and the spa was incredible! Highly recommend Dan and Tracy for massages! And Ricky at the bar made us special drinks and was a joy to talk with and had great recommendations. Everyone on the staff was truly fantastic though! We also appreciated the dedicated smoking areas that were nice and pretty and not by a dumpster in the corner somewhere as most hotels do. The overall property was beautiful and we can't wait to come back!

Great 5 star experience! Great location. Loved it:) Staff Great, clean, fresh, gym Great. Bar terrific. Great location, loved balcony fire pit!