Wander50073862796
26 de agosto de 2024
HORRIBLE HORRIBLE HORRIBLE! I rated a 1 only because zero isn't an option. My family and I stayed at this hotel Aug. 23-25, 2024 and had a HORRIBLE EXPERIENCE! Our rooms had to be changed because the ones we received were not cleaned. The replacement rooms were not much better. They gave my 75 year old mother-in-law a room on the second story, yet they don't have an elevator. This hotel should be listed as a 1star motel because it was one disappointment after another during our weekend stay. For example, the bathroom ceiling had mold and mildew, there was a cockroach on the shower curtain, dead roach in the light fixture, the ironing board was so rusty it wouldn't open, no housekeeping or refreshed towels, etc. I made my complaints known to the staff only to get an 'I'm sorry, call manager Monday after 8am'. I WILL NEVER RECOMMEND or return to this hotel! I will definitely be contacting the manager and corporate office regarding my experience.
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