Le Nessay

Wonderful location, beautiful hotel, nice decor, clean. Dyptique products in the bathroom. Stunning views from the room and the bar. Delicious breakfast with lots of options. The staff is the kindest, very helpful. There is a small cute beach next to the hotel. You can do a small hike from the hotel.

I’ve been going to the Nessay for the past 15 years. New mgmt team since last year. It’s been transformed to an oasis of sadness… the aperitif (albeit always with a great view) it’s flat as a pancake (no-taste beer, flat cocktails, basic food), disastrous lunch (anonymous entrées followed by over-cooked ravioli with cold seafood seasoned with an acid vinegrette). Help!!!

That’s a gem. A very friendly hotel at a beautiful location at an impressive old castle. Overall, the stay was excellent, and the team was very welcoming. Easy access to the beach. The bar is very nice and serves fresh local oysters. One point for improvement is breakfast choice.

We stayed at Le Nessay on the night of September 23rd and had to cut short our stay on the morning of the 24th because of a medical emergency with the family dog. The behaviour by the management of the hotel was so incomprehensible that *********** attempted to intercede on our behalf and were as shocked as we were by management's attitude. On the morning of September 24 our pug became ill and we telephoned her Vet (in Saumur) who directed us to go ASAP to VetRef in Angers Beaucouzé (a fully equipped emergency animal hospital) which is 207 kilometres from the hotel. First thing that morning we had already told the hotel we needed to leave and we rushed to gather our things once contacting VetRef. The person at the desk told me they would credit the night we would miss while on my way back to the room to assist with getting out things. Once back downstairs, and heading out the door, the answer changed to No because we booked through ***********. We ;needed to go and focus on the dog. Once the dog was being treated, and I could turn back to this, the dismantling of the truth by hotel management is shocking. I contacted *********** who said of course the room could be credited if okayed by LeNessay. The hotel refused to respond to their several calls and then refused the credit. *********** was shocked given the emergency circumstances. The hotel then claimed we left mid afternoon so they could not re-rent the room.Again, trying to blame someone else. That is an impossibility. The veterinarian hospital records show that our dog was admitted for emergency care at 1:50 in the afternoon, 13:50. That was 207 km from the hotel! The car travel takes over 2.5 hours. We were out the door of the hotel no later than 10:30 AM and they knew before the breakfast I never ate. I have a second home in France and am appalled by management's position which is so inconsistent with my lifetime of experience here. Yes, the wonderful French veterinarians took great care of our dog and were pleased they acted so quickly and effectively. She is recovering well after surgery . No, I would not stay at a hotel with that type of a response to an emergency especially when they easily had the economic benefit of the room returned to them. Thanks to *********** who tried to intercede.

We had the lovely suite in the turret with a big sun terrace, with gorgeous panoramic views. Stunning historic hotel with very attentive staff. Parking is available on site behind the hotel for 12 euros (I would have thought that should really have been included in the hotel tariff as the rooms aren't cheap). Nice room with a huge bathroom and lovely shower inside the turret. We had another turret that was hard to use as it was completely filled with a sort of round bed/settee - I personally think it would be nicer to take that out so guests can walk into the turret and admire the view, but perhaps some guests use it as a bed for kids

Lovely hotel, great staff, fantastic food. Really classy. Great walks along the coast and Dinard golf is a very good course nearby. The bar terrace is a lovely place to watch the sun go down over a nice drink! We will be back.