Buccleuch Arms

Food is very good, well cooked local produce . ....... However, the accommodation leaves a lot to be desired. The rooms are filthy, carpets, skirting and windows are just plain dirty. Wouldn't stay again!! Spoke to owner on checkout, he didn't seem interested 😒

I stayed here many years ago on business but the trip this week was while travelling with my Wife, the Hotel has really went downhill since then. The Staff are very scarce, had to track down a staff member to check in and again to check out the following morning. On the evening we stayed, the Hotel car park was fully occupied by locals using the adjoining playing fields in the evening between 6pm and 8pm so good luck trying to get parked. The Hotel feels more geared up for pleasing the locals than welcoming visitors. The meal was over priced and average, not enough staff, they both seemed busy all the time. My Bruschetta starter was terrible, a bunch of whole Cherry tomatoes on dry toast, nothing else, none of the usual garnishes! Main meal was acceptable but average however had to chase staff member for condiments. After our meal about 9pm, heading back to our old, tired bedroom the Hotel foyer and staircase to the bedrooms was in darkness so we had to fumble about to find the light switch. Very disappointing experience, we won't be staying there again.

The food here is really, really good at both dinner and breakfast. Have got a seriously good chef. Well worth going for that. Excellent scallops and delicious pie at dinner. Good kipper at breakfast. Tasty packed lunch. Good, welcoming service. Hotel side of the business is really poor - common parts dirty, room itself only just about passed as clean. Beaten up furniture out of the ark. Bathroom in a really bad state of repair. Lowest common denominator coffee in room - odd as the restaurant is so very good. Reception staff friendly and welcoming, but the front office is a mess and gives a poor but accurate impression of a low-grade establishment.

My friend and I stayed over night to celebrate her birthday . We were met at reception by a very efficient and friendly young man called Jamie.He welcomed us and was very friendly . The room was a disappointment - tired and very old fashioned furniture . It was clean mostly but hair stuck in the sink plug hole and hairs on the mattress protector let it down . Food was fabulous and we were made very welcome by a lady called Beth who was very friendly and served by Jamie who was really efficient and happy to chat . Breakfast was lovely with a really good selection of food. We were served by Beth who could not do enough for us and was very good at checking we had everything we needed The staff really make this hotel . They really are fabulous . Thankyou Jamie and Beth for looking after us so well .Superstars x

This was our 4th group stay As usual Everyone we interacted with were so nice and professional As usual the service and food at breakfast and dinner was superb! Would highly recommend the Buccleuch Arms Large Carpark Updated menus each evening with a changing specials board

Bicycle (not motorbike) touring in the borders and this is the best hotel we’ve visited. From the welcome to the secure bike parks (cleaning and maintenance area), to the rooms and varied menu. Inventive vegan and vegetarian options from the chef who really cares about food. The breakfast is not more of the usual. Excellent hotel and family owned and run. Quiet room too. Blue the terrier keeping everyone in order too.