Hoteles en Saint Albans con Bar

I am a frequent Premier Inn user. I like the good-sized rooms, desk for working, baths in the bathroom and the warm welcome at the reception desk. St Albans badly lets the brand down. 1. There was nobody to check me in - just a machine (and one of the check in machines was out of order). So, no welcome at all. 2. There were not enough staff. I went to the bar for dinner. 'Wait to be seated' It would have been a long wait. Eventually one member of staff appeared at the bar. Could I eat? It will take a long time - maybe 20 minutes he said. So, I went to a restaurant outside. 3. There was a fire alarm at 5:37 am which meant a full hotel evacuation (Tuesday 26th November). No explanation given. Two members of staff frantically checking the alarm system. Then after 15 minutes we returned. No communication to anybody about whether this was a false alarm or a real fire. And no fire brigade in attendance. Shocking and very poor. I understand these things happen - but where was the reassuring explanation? Where was the 'We are sorry about this. If you'd like a complimentary breakfast - please just ask.' 4. No car parking. I have stayed before and knew about the local car parks. But the website is silent about this. So, all in all this was a bad experience. I have asked for a refund.

¡Nos quedamos aquí 3 noches dejados ayer (8 de agosto de 2022) En la entrada había un olor de musty como un hogar de cuidados !! Es tan fechado como torres defectuosas !! ¡La habitación con las sillas de cuero era donde el olor venía de la habitación conservadora me recordó tanto de un hogar de cuidado no un gran sentimiento como mi madre estaba en uno durante 3 años trayendo recuerdos que no quería recordar! La habitación era tan pequeña (sala 19) creemos que la cama no era un cama doble de tamaño completo, yo realmente caí de ella en girar la noche !! La baño era terribles puertas de ducha rotas y un olor de aguas residuales !! ¡El baño más pequeño que hemos visto salir de aquí me golpeó contra el baño todos los días! Tenemos toallas limpias y la cama hecho todos los días El personal estaba hermoso , desayuno bueno La habitación no tenía aire acondicionado teníamos la ventana abierta toda la noche pero era super caliente y no se resfrió en absoluto así que no había buena noche de sueño para ser tenido de mí o de mi ¡Hombre! Pagamos casi 400 libras por las 3 noches que nos sentimos mucho dinero por una habitación tan mala que escribo esta revisión porque pensamos que iba a ser hermoso y nos decepcionamos en las críticas del hotel Ardmore que suena realmente bueno pero no hay fotos de Baños!! Por favor, tenga en cuenta que nunca escribo comentarios pero me siento que esta vez necesito

Me and my family had a two night stay at Sopwell House and this hotel was incredible! From check in to check out our experience was amazing! The hotel is beautifully decorated with superb spa facilities and renovated areas all around. This was our first time here and we couldn’t have asked for a better experience. Firstly special mention goes to all the reception staff and the young guy who helped with our luggage’s, they are all so polite and lovely and ensured a smooth check in! They even had our room ready early which is always a bonus! Secondly all the catering staff that went above and beyond to meet our dietry requirements. As we required a halal non alcoholic menu the staff always went above and beyond to make sure all our requirements were met and advised us on the dishes. Special mention to Harry, Holly and I think the tall assistant manager name begins with a G- Gabor? for giving us a first class experience. They really made us feel welcome and ensured all dishes were throughly checked before serving. Even if we asked for several checks to be made it was never a bother for them. Having been to many spas across the UK and not having many halal options available to us this really made our stay exceptional and we couldn’t have asked for a better experience. But it doesn’t stop there Top Chef Marilena came and spoke to us her self to ensure we were happy and also recommended us her version of a non alcoholic sauce to go on our steaks. Her efforts and kindness were extraordinary and her dishes were amazing! Thank you for going that extra mile and making our stay even more memorable! Her skills and expertise in the culinary industry is amazing and she is definitely an asset to the amazing Sopwell house! The rooms are amazing and the hotel and atmosphere is just so peaceful! The spa is just luxury and tranquility all wrapped into one. The level of care and attention to this spa was absolutely amazing and the cleanliness was outstanding. Special mention to my therapist Ria- I had the scrub and massage and she was literally one of the best therapists I had. She took time to explain it all and her skills and professionalism was brilliant! She defo is very experienced in her field of work and I was literally on cloud 9 after my treatment. She took me to the relax room afterwards and offered me a tea and it was just so blissful! This spa is one of the best in the uk, everything is managed exceptionally well and they look after you in every way! Literally one of the most serene peaceful breaks I have had and only an hour away from London! Can’t wait to be back!