Holiday Club Saariselkä Apartments

Bad management during check in. I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM. So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it? Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card. So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!

Good and nice

편안하고 즐거웠습니다! 위치가 매우 좋고, 중심지에 위치하여 숙소를 바꿀 필요없이 다양한 일정이 가능했습니다. 다양한 것을 구비해두어 사용하기 좋았고 난방이 훌륭해 전혀 춥지 않고 덥지도 않고 안락했어요. 낭만과 실용을 동시에 가진 숙소입니다. 리셉션 서비스도 좋았고, 조식도 맛있었습니다! 수영장 역시 사용하기 좋았어요.(물 온도가 조금 더 높고, 탈수기가 있으면 좋겠습니다) 최고의 숙소, 추천합니다!