The Captains Motel

We, a family group of 9 stayed 3 nights whilst attending a family Wedding in charming Russell that had been rescheduled twice due to the pandemic so had regular communication with the wonderful James and Wendy updating many changes. On all occasions, dealings were friendly, accommodating and prompt. When we finally arrived were made very welcome by Wendy and James, checked in and shown to our airy, spotless, roomy and tastefully decorated apartments, stopping to admire the beautiful gardens and outdoor seating areas whilst we casually chatted with Wendy. The beds were very comfy, nice linen and new pillows, kitchen was equipped with all the modern catering needs and we had a new large fridge freezer for all our self catering supplies which was a nice surprise. Bathroom was spotless clean, shower had great pressure and towels were good quality making our stay even more enjoyable. Well maintained property in great location about 8 minute leisurely walk to main town. We highly recommend to all looking for good value, relaxed atmosphere and an excellent base to explore historical Russell and beyond. Thank you, Wendy and James for your superb hospitality and professional manner. We'll be back!

Long overdue for an update. For a family 2 bedroom unit, it’s small and cramped, there was barely any room between beds in single bedroom and the double room was much the same, the only heating was 3 small heaters, the lounge area was very cramped. Description of units is very misleading, The manager / owner was nice and accommodating with heating the room and lights on with us arriving late, and saying hi when we did arrive. For less money you get a way better 2 bed apartment in paihia.

We had a one bedroom apartment which was well equipped and very clean. The owners were helpful and friendly and looked after us really well. It was convenient for the town and local amenities. We were even met by a resident Weka who walked past us without a murmur!