High Sierra Condominiums

While the location is absolutely perfect there are a few improvements that can be made. The 3 bedroom only has a TV in the living room and master, our full size bed in the second room was on the floor, no decor, stark empty room. Only couch 1 chair.

High Sierra is high above Ruidoso and very private. The views are amazing. The facilities are aged, but still comfortable. The staff are attentive and ready to assist.

We love it here. Awesome views, great staff and new management eager to make it a 5 star experience. We have been guests here for several years and plan on returning every year. Great place to escape Texas heat in August!

The views are great. The surrounding areas are quiet with not much service. The room is spacious but outdated. The kitchen cabinets are very old. The patio door is very hard to slide. There's a paper on it saying new door is ordered. However for me, it only means significantly less use of the patio. It can be very cold and windy outside. I am afraid if I can't close the door tight, the room will become cold and I may get sick. All other resorts I stayed use key cards or wrist bands. They don't mind if you not returning those on leaving. But here, they use the real key. I didn't pay attention how many keys I was given on check-in. My hands were full with all the paperwork, travel info, fireplace wood, my own car key and phone... Once settled down, I noticed only one key. I walked around the office, places I parked for check-in and unloading. I also searched inside my car and the rooms to make sure I didn't drop a key. I then thought I may just got one key because I am traveling solo. When check out, the front desk didn't say anything about the key. But they charged me $10 a few minutes later. I texted them at one of my car stop, explaining what I did and unsure if I really got two keys. Their reply is unsympathetic. It left odd feelings to me.

Stay at High Sierra was excellent. Views were great, rooms were clean and service was excellent. Staff were friendly and accommodating. Amenities were kept clean and functional. Our request to extend the check out time was honored which we were very great-full of. Overall experience is excellent.