AGH Hotel

Staying at AGH hotel felt like coming home, even though it is away from home! We were very warmly welcomed by the receptionist Natalie with her warm smile and high quality check-in procedure, quite fast but still very accurate and guest friendly. Check-in is guaranteed from 3PM. We arrived early but we could comfortably store our luggage to check in later. In the late afternoon we returned to the hotel to collect our room key and bring our luggage to the room. Thanks to the General Manager Simona and receptionist Natalie, we were so lucky to receive a complimentary upgrade to a Large Double Room (#312) with a very spacious balcony overlooking the terrace of the hotel. The room was spacious, had comfortable beds, nice bathroom with shower and the room was nice and clean. A standard iron and board were also in the closet so we didn't have to contact the Front Desk. In the late afternoon we had dinner in the restaurant with friends, started of with a selection of appetizers (the home made potato chips with garlic dip is a MUST choose! SO delicious) , a nice bottle of local Czech Chardonnay and ended with delicious main courses. We were served by the waiter Kamill and he was excellent! Very friendly, experienced and always serving with a smile. In the evening I went down and asked for a kettle to boil hot water, instead of only a kettle I received an entire package with lemons, sugar and cookies, excellent service! Breakfast we ordered as roomservice. Very extensive and delicious. The check-out by Nela, the next morning was very friendly, warm and professional, served with a constant smile! Unfortunately, we only stayed for one night, this is a hotel where you should stay for at least a couple of nights! Simona, Natalie, Nela, Kamill and all the other staff that we didn't meet, thank you all so much for giving us an excellent stay! For a next visit I will definitely book AGH hotel again! Warm regards, Remi & Lynn

This marvellous hotel is serene and elegant. The location is wonderful, very close to the main square and within walking distance of the outdoor museum with the old wooden buildings which we found very interesting. We stayed in April and the hotel gave us free admission tickets. The staff were very pleasant and efficient. Our room was very well appointed with a lovely large bathroom. The furnishings, carpet etc. seemed new. The bed was very comfortable, and it was quiet at night. The breakfast was delicious, the food was very fresh. There was plenty of parking space. It was an extremely pleasant place to stay and it was very reasonable.

Très bien situé dans Roznov, à 2 mn à pied de la place centrale et 5 minutes à pied du musée en plein air vallaque. Beau bâtiment de montagne ancien rénové, très grande chambre agréable, confortable, calme. Accueil vraiment super, très sympathique, tout a été fait pour nous satisfaire et nous aider, vraiment très gentil. Parking gratuit derrière l'hôtel. On a pu laisser nos bagages et la voiture toute la journée du lendemain même après avoir fait le check-out. Bon petit-déjeuner buffet. Excellent restaurant attenant pour le soir, portions gigantesques ! Plats délicieux et salle très sympa. Juste une petite remarque : il n'y a pas de volets ni de rideaux occultants dans les chambres ; on est réveillé tôt en été par la lumière du jour, mais cela a été le cas dans toute la Tchéquie. Très bon séjour, nous reviendrons avec plaisir si nous revenons dans cette région.

Cet hôtel ne mérite certainement pas ses quatre étoiles ! L’accueil n’est pas à la hauteur Le service n’est pas à la hauteur La décoration mais aussi l’organisation de la chambre ne sont pas à la hauteur La literie n’est pas à la hauteur Le ménage n’est pas à la hauteur Le petit déjeuner n’est pas à la hauteur