Usuario invitado
5 de mayo de 2024
After spending two nights in this hostel I can say that it was the worst experience. We are four female students who want to share our experience to help it not be yours. All the toilets and showers were unhygienic apart from being not very spacious. The hostel in general has very old and uncomfortable facilities, many stairs, narrow, some broken... In the room we stayed in (on the top floor), we only arrived to find the sheets dirty, after insisting that they finally change them, the new ones were not much better. The room was old and poorly ventilated. Not only have there been problems with the facilities but also with the services, after making the corresponding payments, an extra €36 was withdrawn from the bank account from which they had already been withdrawn at the time of the reservation as a deposit, the claim was made and while we were in contact with the hostel to solve it, the same aamout was withdrawned a third time. From reception they tell us that they don't have this €72 extra, that it hasn't arrived in their account, from the movements of the account where the money has been taken we see that it has been taken from the Hostal. Once the check out was done, by contacting one of the workers, we managed to get him to come and show us the movements from the hostel, resulting in the fact that they had two of the three charges of €36, they ended up returning one of the extra payments made , but we are still waiting for what is missing. We ended up paying a total of €79 per person, for two nights in a hostel that is not worth it, I do not recommend it to anyone.
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