Nishi Haitai Junting Resort

The lobby is very impressive but the rooms are in need of refurbishment. Not that clean either. Bathrooms were in poor condition with previous guests hair still in it Restaurant was good and the access to the beach is nice. It's obviously more of a summer resort hotel but it still looks tired.

A very mixed review. The good, the bad and the UGLY. The good: 1. The setting and hotel is stunning. 2. The products in the room are good quality. 3. Breakfast is lovely! 4. The general staff are friendly and helpful. The bad: 1. The bathrooms are not cleaned after each guest. There was hair against the wall and glass walls were FILTHY! (See pictures below) 2. The AC and extraction fans don’t work properly. 3. They don’t bother to take your requests regarding your room into account. 4. There is no western restaurant (other than breakfast) or English TV options. The UGLY: 1. MANAGEMENT has the worst service attitude that I have ever seen. Trip.com helped me to report the above mentioned issues on the first morning. They promised to come clean the bathroom (but didn’t bother to address the other issues). The bathroom was never cleaned (I eventually cleaned it myself). Their attitude when contacted every time was basically…If you don’t like it, leave. I sincerely hope that this review will be seen by someone who can address this issue. Management should make guests feel welcome and appreciated, but they know that their location is excellent so they don’t care whether guests are happy or not. VERY VERY POOR! Until now there has been ZERO attempt to fix the issues, provide some sort of compensation or even APOLOGIZE!

房間比較陳舊，讓人沒想到的是空調沒有制熱，差點凍死在酒店（不過不知道北方酒店是不是都這樣停止集中供暖後就沒有制熱了），房間裏的衞生還不錯的，但是房間陽台竟然厚厚一層灰，感覺從來沒有清理過，這點對比三亞真的不太行（房間陽台多美啊，直接看日出），然後房間晚上蚊子也太多了，房間裏也沒有驅蚊液，每天晚上都沒咋睡好……總的來説，看日出很方便，樓下就是沙灘，但是也還有一些希望改進的點

我定了兩天，一天是高級海景大床房，一天是豪華海景大床房。check in後，酒店非常人性化的幫忙升級了房間，以免我來回搬行李。。但是進入房間之後，我都驚呆了，怎麼會這麼破？1500一個晚上的豪華海景房裡麪衹有一張大床，還是兩個單人床拼的。就很難評。。。房間跟快捷酒店的標間一樣，陽台根本沒有裝修好。破破爛爛的。於是我拿着攜程上放的豪華海景大床房的照片去找前台，酒店直接給我換了個房間。按照攜程照片給我們換了一個佈局一樣的房間。我以為這件事情圓滿解決了。直到我開始休息，打算給小朋友泡澡。我問前台要兩個泡澡袋，告知我第二個要收費10元。。。🥲整個我就無語，真心的我是第一次碰到這玩意兒還要收費的，打電話説的時候我都卡殼了。。在等我放水的時候。。。浴缸放出來的是黃色的水。這個泡澡袋也廢了。。酒店房間的門也很奇葩，門和地面是有一個很大的縫隙。所以房間裏會進各種小爬蟲。 設施：標間水平 衞生：真的很臟，房間各種小蟲子，地上爬的，飛的都有 環境：除了個海，其他一無是處。。整個佈局就跟擁擠。什麼都要賣，到處都是廣告。完全沒有度假的感覺。 服務：有沒有都一樣 PS 早上吃早飯，盤子都沒有。。感覺都是團體接待，服務員數量都跟不上。 真的別來了，幸虧第二天的行程給我退了。讓我兩天都住這個酒店非給我噁心死👎 哦另外，這兩天冷，我開了暖風空調，一個小時還是冷的，前台説是集中供暖，都給關了。ok,但是你家空調開完一股黴味啊！！拜託洗一下啊。 我很少寫這麼長的吐槽。拜託大家別選。我本來不信攜程的差評的，屬實是吃到教訓了。🥲

入住有服務生幫着提行李，幫着引路。 酒店面朝大海🌊有私人沙灘，雖然是五一旺季，但沙灘人不多，旁邊可以趕海，環境很巴適，媳婦一進酒店房間就先，中了，有看海的露台。品一杯咖啡，坐着靜靜聽海浪的聲音，晚上睡眠也特別好，很助眠。 酒店的自助早餐很棒，營業到十點，滿足了遊玩一天睡到醒的需要。 還有小童的遊樂場，嗨玩的滿頭大汗

瀛之湯洗浴單人門票:人不多去泡泡澡挺好的 每天對着大海做作品整個人心情都好。 設施：一應俱全。 環境：度假休閑首選，環境優美，放眼望去就是大海！從房間往下看園林設計雅觀有情調。坐在陽台上喝點小酒吹吹海風很舒服，下午的時候去沙灘躺椅上什麼都不做。這個地方超級適合户外瑜伽。酒店有自己的沙灘，不需要和別的遊客在沙灘上擠。 衞生：衞生沒得説，每天都會過來給打擾，阿姨們很細心 服務：一到酒店就有服務人員幫忙拉行李，帶路去房間，介紹酒店的場所。小喬管家特別棒，有耐心服務貼心。