The Mortimer Arms

A lovely stay. Michael and team are excellent hosts and made every effort to ensure we had a comfortable and enjoyable visit. The room is very comfortable and we both slept very well. A couple of minor gripes, the shaving mirror light wasn’t working and I think a tooth mug in the bathroom would be good. Dinner was very good, excellent home cooked pub food. Service was lovely, the staff are young but they are very attentive, engaging and efficient. A slight delay on mains was resolved quickly and kindly. Whilst it wasn’t the main part of my meal I have to say that the vegetables with my homemade pie were really well cooked and showed great attention to details. Breakfast was equally as good, lovely ingredients, super service all served in a really nice dining room bar . Highly recommended.

We stayed here for one night. The room was ok and has a kettle etc for tea/coffee. The bed was comfortable and the pillows were firm which I like.The bathroom has a shower only which we prefer but some people may not like. The corridoor to the bed rooms could do with painting and bit of TLC. The staff are friendly and helpful. We had an evening meal and the food is good quality. I found the drink prices a bit expensive £18 for a pint of lager and a large wine. The breakfast was good although a few pastries would have been nice. Food is cooked to order and the only other food is cereal or fruit. This pub/hotel is right next to peppa pig world so if you have kids it would be a good stop over.

Just back from a two day trip to Paultons Park and we stayed in the Mortimers Arms. Had an issue with the room but Michael and the team took care of it and was made to feel very valued. Food was excellent, we had a lovely evening meal, the team was very warm and flexible in accommodating our needs and the cooked breakfast in the morning before we checked out was of a very good quality.

Great Hotel, good nights sleep in a very comfortable bed and a great Breakfast is this nice quaint hotel. Good Location with free parking. Nice Bar and restaurant areas, we did not get to eat unfortunately. Great for visiting Paultons Park, its next door !

I’ve stayed at many hotels and B&B through work which have been sub par to say the least. However this hotel is amazing. Great staff very welcoming, food is fantastic and very well priced to cater for all. Hospitality if I had to rate from 1 to 10 is a 10. Owner Michael actually cares about his visitors and ensures that all your requirements are met and goes above and beyond to ensure customer satisfaction in all areas. His Team are very polite and professional and have no hesitation to go above and beyond and with the backing of such a great team behind him this pub/Hotel/Restaurant is reaching great heights. Food: all freshly cooked from scratch not like most places I’ve stayed at and I would go as far to say that I actually doubt he even has a microwave in the kitchen and wouldn’t allow one as he prides himself and his chefs with serving nothing but the best local sourced produced fresh with nothing being cooked and reheated like many places do. 10/10 for food quality. Accommodation: fresh looking, very clean, Great showers and facilities. Beds are really comfy and actually managed to sleep the whole night without waking up to either noise or poor quality of beds. 10/10 Ample parking for all guests. I have now instructed my office that when I’m in the Southampton area that I’m booked into this location for my stays and I’m looking forward to coming back again and again. You will NOT be disappointed with your stay here, THAT I can assure you. Overall for me 10/10 Would highly recommend this place to anyone either for a one night stay or multiple night stay. K. Franklin

Stayed here as I was working at Paultons for a couple of days. Decide to take the wife and dog with me for a break. Was welcomed warmly by Michael and was looked after incredibly well by his team. The food and service was excellent and overall value for money. The place itself was dated and in need of some TLC, which Michael acknowledged while he showed us to our room on arrival. As he has only just taken over the management the decor issues are from from his doing, there is a base of a great venue with a great team with a bit of investment I think it will be a fantastic place to visit. Good luck Michael and the team.