Travelodge London Romford

Stay was so good and the staff here were so helpful especially Roxana and Ha . Thanks for the amazing service. Rooms are so clean. The refurbishment made the whole hotel look so better. And once again thanks to all the staff down there. Will visit again.

Excellent, friendly service from Roxana+Ha, extremely helpful, friendly, check-in smooth and easy. Room clean, beds comfortable. Would definitely recommend 👌 Great location for tube to get to other parts of London. Will stay again on our next visit.

The staff are very friendly and helpful always considerate even when the hotel is busy. The rooms are comfortable and clean especially the comfy beds

recently stayed at a Travelodge where I had the pleasure of meeting Omar, the hotel manager, and I genuinely can't speak highly enough of his outstanding customer service. From the moment I arrived, Omar made me feel incredibly welcome. He greeted me with a warm smile, offered to help with my bags, and ensured the check-in process was smooth and efficient. Throughout my stay, Omar was always present and approachable, often checking in with guests to make sure everything was up to standard. What really stood out to me was how he handled a small issue with my room — he listened patiently, resolved the matter quickly, and even followed up later to make sure I was satisfied. His attention to detail and genuine care for guest comfort was evident. You could see that his team respected him, and it reflected in the overall atmosphere of the hotel. Friendly, well-organized, and clearly customer-focused. It’s rare these days to come across someone so committed to making your stay as enjoyable as possible. Thanks to Omar, my experience at this Travelodge was exceptional, and I wouldn’t hesitate to stay again or recommend it to others.

Excellent customer service! The staff were fantastic and couldn't of been more helpful ! The hotel and rooms were spotless, Stayed here on a long stay and they all work constantly, even polishing floors the through the night . Diana Andrew, Umaz, Roxanna, Isabella, Roshan, Abdullah, HA, Kamal are a credit to Travelodge . Thank you for a brilliant stay .