Usuario invitado
25 de mayo de 2025
What I booked and paid for: one family room containing, as advertised, one superior quadruple room for for adults. What I got: one double bed, one couch, one sitting chair which folds into a "bed" for a small child, and a demand from the manager for more money to use linen on the "single" bed (which is a couch, not a bed). I did not pay after complaining to the booking agent which contacted the property to give me what I booked but it could not, because this property has no room with one double bed and 2 single beds. I checked at the property but apparently that makes no difference.. Breakfast: don't bother. The portions are minuscule, the hot chocolate was cold. We ate elsewhere. TV -400+ channels, none in English, 2 streaming options that may or may not work (must have own streaming account). Electrical outlets - wobbly, with one outlet taped over. Presume it does not work and needs repair. Courtyard view - a view of rubbish bins and aircon units. Keep the curtains closed. Foyer - as you open the door, walk past more permanently placed rubbish bins. Lift works when it wants to. Bathroom - shower recess so small that even for a small person, it is impossible to turn around. Management - would not agree one double bed, one couch and one chair does not equal one "superior quadruple room". A very, very disappointing stay that left me feeling completely misled by the advertising. Will never stay again.
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