Vatican Tourist Inn

Después de reservar, leí todas las críticas negativas en Google y estaba muy nerviosa. Sin embargo, para mi sorpresa, ¡fue realmente agradable! Está perfectamente ubicado cerca del Vaticano y cerca de muchos restaurantes. El servicio de transporte al aeropuerto sale justo al final de la calle. La habitación estaba muy limpia y ordenada. No había chinches ni mal olor. La televisión tenía muchos canales, el aire acondicionado funcionaba bien en los calurosos días de verano y la habitación se limpiaba a diario. Las toallas se cambiaban cada dos días, pero eso no me molestaba. No cambio la toalla todos los días en casa. De todos modos, es mejor para el medio ambiente. No hay recepción, pero llamamos y enseguida la persona estaba allí para darnos las llaves. Definitivamente me quedaría allí de nuevo.

¡EVITAR! ¡EVITAR! ¡EVITAR! Vea los videos a continuación, las habitaciones están infestadas de chinches y piojos, es repugnante. Son conscientes de la infestación y no les importa, y esta gente es muy ********* al negarse a devolver el dinero. ¡¡No lo recomiendo en absoluto!! Muy poco profesional.

My partner and I had a truly awful experience at Vatican Tourist Inn. We encountered bed bugs during our stay, which led to my partner having a severe allergic reaction to the bites. We were extremely distressed, especially as this was our first encounter with bed bugs. Here’s what happened: Dirty Room: Upon arrival, the room wasn’t properly cleaned. The duvet and pillows under the sheets were dirty, and the bathroom had hair on the floor. This was the first red flag. Bed Bugs: After the first night, my partner developed bite marks, and by the second night, the bites had become larger and more inflamed. I started inspecting the room and found bed bugs on the mattress. We were moved to a different room, but the damage was already done. Health Concerns: The existing bites worsened, and my partner’s allergic reaction was so severe that it almost required a hospital visit. While I was also bitten, my bites were not as severe, but still uncomfortable. We were forced to dry clean all of our clothes upon returning home to prevent further contamination. Unresponsive Management: I immediately contacted the property to report the issue and was assured that they would address it. However, after sending a detailed email outlining the situation, I have not received any response for over a week. This lack of communication is unacceptable. This experience has been extremely distressing, and I am shocked that the property hasn’t taken proper measures to resolve this ongoing issue. It’s clear from reading other reviews that bed bugs are a recurring problem here, which raises serious concerns about the property’s cleanliness and maintenance. I would strongly advise others to avoid this place, as it was not only unpleasant but also a health risk. I am attaching photos of my partner’s bites, as well as the bed bugs we found, as evidence of this issue.