Spanish Diamond Luxury Suites & Jacuzzi

Preciosa habitación, me encantó. Muy moderno y perfecta ubicación, ya que estaba muy cerca de todo. Aunque encontré un sostén detrás de la silla en la habitación. La habitación fue decorada a pedido de mi novio, quien hizo un trabajo encantador por 50 €, pero se prefirió el efectivo para este servicio. Hotel muy pequeño, sin recepción, solo una señora que estaba disponible solo a determinadas horas del día, por lo que si tuvo que registrarse tarde, esto puede convertirse en un problema, pero para mí personalmente funcionó bien. A pesar de esto, disfruté cada minuto en este hotel y definitivamente regresaría.

Booked Spanish Diamond back in Feb 20 for my Partners 60th in Nov 2020. Little did we know that Covid would kick in and halt all travel throughout the world. Anyway, break got cancelled and a voucher valid for one year issued to rebook at a later date. . Covid saw to it that travel was never an option. So, left on the back burner until such time as we felt OK to travel. This is where things go wrong. Spanish diamond have taken payment and put us down as a "no show". This was question via email and a voucher issued. We have now tried to reinstate our trip to Rome. Spanish diamond have told me the voucher has expired and we will need to rebook at a cost of €170 per night! They will offer a discount of 20%... wow.. contacted ebookers regarding getting some assistance with this matter... useless... Tried to explain that with travel bans, Isolation on arrival (at our cost) and possibly on return a 3 night trip was never an option. I'm now £440 out of pocket with BA holding the flights on a voucher to use b4 2023. We have been in contact with Spanish Diamond all the way fru lockdowns letting them know how Covid affected our plans... I will NEVER book fru ebookers again Shocking treatment from both party's

Staff inospitale e scorbutico e quasi come se rispondere fosse un peso, ho pagato per un tipo di stanza e me ne è stata assegnata un altra con addirittura il lavabo davanti la porta , chiedo almeno la cortesia di avere uno shampoo e un balsamo ma mi rispondono come se fossi una minoranza…. In doccia c’è un flacone 10in1 (shampoo, balsamo, bagno schiuma e soprattutto condimento per insalate), inoltre i muri sono talmente fini che da dentro sento i respiri e conversazioni di altre persone (ottimo come intrattenimento), il personale in struttura é totalmente assente infatti per rientrare da un pranzo abbiamo atteso 20m fuori la struttura e siamo entrati grazie ad una coppia che usciva per caso. Che dire non consiglio per sfortuna loro che lavorando con portali e book non si faranno di certo una bella pubblicità. Non consigliglio e non consiglierò la struttura a chi vorrà prenotare un soggiorno a Roma! Chiamatemi rompi balle ma quando ci vuole ci vuole. Inhospitable and grumpy staff and almost as if answering were a burden, I paid for one type of room and I was assigned another one with even a sink in front of the door, I ask at least the courtesy of having a shampoo and conditioner but they answer me as if I were a minority…. In the shower there is a 10in1 bottle (shampoo, conditioner, bubble bath and above all salad dressing), furthermore the walls are so thin that from inside I can hear the breathing and conversations of other people (excellent for entertainment), the staff in the facility are totally absent in fact to return from lunch we waited 20m outside the structure and we entered thanks to a couple who came out by chance. What can I say? Unfortunately, I don't recommend them because by working with portals and books they certainly won't get good publicity. I do not and will not recommend the property to anyone who wants to book a stay in Rome! Call me a pain but when it's needed it's needed.

Struttura molto bella , camera fantastica , pulita e posizione abbastanza buona . Unica cosa negativa , abbiamo avuto problemi con l’acqua calda , infatti non siamo riusciti ad usare la doccia poichè l’acqua era gelida. Peccato poteva essere perfetta . Ma nel complesso tt ok .