The Spanish Suite - Campo de' Fiori

Sergey, thank you so much for your help. You make this place much better with your smile and assistance. Love it! We had a lot of questions, seemed like it too intrusive on our part, but thank you for your help. It was our first visit in Rome and we are happy of the place we choosed and the staff we met. Recommend 100%.

All the negatives will not fit in here. Put us in dirty walled room first; room didn't resemble anything like the website. Tables beside the bed looked like junkyard items. Outside the room, in the hallway you had to TRY to unlock a huge door to get to your room's hallway, which door took many many minutes with a loose lock to try to open, after climbing a lot of stairs. My health was greatly impacted by the elevator almost never working and having to walk up 4 double flights to my room, taking at least 20 minutes each time. (I have a breathing condition which would not have been a problem except for the problem elevator -- in 100 degree heat every day that week.) There's much much more. On the last day, though, someone was supposed to come to our room to take our bags down many flights, because we couldn't, due to the elevator issue. We had a flight to catch. That someone never showed up. Ive told Eden at the place all situations. Her reply was a chincy voucher for a future stay! Heartless.

The worst "hotel" I've ever been to. I am not exaggerating - I wish I was. Besides getting a severe skin allergic reaction due to the dusty room, the place had mould everywhere. You will not need an alarm for the morning as the cleaning staff are having a coffee outside your door at 8am, and if that won't wake you up...the pigeons and seagulls outside your window at 4:45am will. I did have fun, running around the room and taking care of the ants and walking around the floor - no one told me its a "shared room" lol. Bedsheets are never changed unless you request a minimum of three times a day. The only good thing is there was hot water, which should be a minimum but under the circumstances, this must be why it's called a "deluxe room". The TV is the size a tablet. Breakfast is located 3 streets away, but don't worry...the cleaning service will wake you up at 9am, as they have to finish all rooms by 11am. Bare this in mind if you are out till late. Also toiletries are not replaced - so ensure you make it last. Alternatively, there is a Carrefour shop outside. For the price of £2100 (8 night stay), any other place would have been a better choice including motels. Good luck finding any staff at any time of the day / night.

Stay away from “The Spanish Suites Campo De’Fiori”, in Rome, Italy if you are looking for a place to stay while traveling there. I booked them, emailed them from the airport that I will be arriving between 3:30PM - 4:30PM. I got to the hotel and rung their flat. No one answered my door bell buzzes. I rung about a dozen times. I saw a sign on the left door of their number and called them. I called three times. Please note the time is around 4PM (iPhone changes the time back). First call, a man answers and hangs up on me. Second and third calls went to voice mail. Luckily another traveler let me in and told me their flat is on the 2nd floor. So I go up there and rung/buzzed a few times. As you can see in the video, no one was there to answer me. I also emailed AGODA (because they said that I can reply back and it goes directly to the property) and no one emailed me back. The Spanish Suites had the audacity to tell *********** and Agoda that I canceled and was a no-show. so the charged me the full amount of around $1186.18. This is a SCAM. I'm glad to be able to resolve this through VISA. But if you are traveling please do not pay for these services upfront. And if you are in Rome, DO NOT stay at this establishment. #shady #agoda #bookingcom #rome #spanishsuites #campodefiori #italy #italytravel #romeitaly #badhotels #badbusiness