At Home Townhouse - Filiberto

Reservamos nuestra estadía de 3 noches, del 10 al 13 de junio de 2023 en esta propiedad altamente calificada. Este fin de semana enviaron un correo electrónico para decir que ya no podían honrar la habitación que teníamos confirmada que reservamos. Dijeron que la tarifa era mucho más alta ahora y que ya no podían darnos esa habitación. Dijeron que podíamos cancelar si no estábamos contentos. Es como si estuvieran tratando de que canceláramos. ¡No lo hicimos! Nos sorprendió, pero no tuvimos más remedio que aceptar. Al día siguiente enviaron un correo electrónico y dijeron que pasaron nuestra tarjeta de crédito y no funcionó, por lo que se canceló la reserva. Llamamos a la compañía de nuestra tarjeta de crédito para que pusieran un año de vencimiento incorrecto, que nunca les dimos. También pusieron la tarjeta de crédito 20 días antes, no se suponía que saldría hasta 7 días antes. La información de nuestra tarjeta de crédito estaba bien, solo querían nuestra habitación. Muy poco profesional hacer esto cuando reservamos con tanta anticipación. ¡Impactante tener críticas tan altas!

Este fue un hotel muy pequeño pero agradable. El gerente es muy agradable y servicial. Las habitaciones son modernas y hogareñas. Todo es fresco y limpio. Las camas son cómodas. En cuanto a la ubicación, todos los lugares de interés están a poca distancia a pie.

Paulo was an excellent host. He was so welcoming and gave us lots of hints and tips during our stay. He was so attentive even before we arrived, answering questions about restaurants and arranged transport from airport. Fantastic rooms. Spotlessly clean and spacious. Comfortable beds and good shower. Having the little kitchen for coffee and snacks was great if you wanted to grab a coffee in the morning before exploring. Such a lovely touch to leave a bottle of wine for our anniversary. About a 10-15 min walk to colloseum and close to metro. Would definitely recommend for a stay in Rome.

The room was all clean and has everything you would need. The host was very kind and welcoming. The location was good, near to the subway and bus station but you can also reach many attractions just by walking. Well done! Highly recommended!

A MUST for anybody visiting Rome! In a great location within easy reach of all the sights. Within seconds of arriving you will understand why this venue is named ‘At Home’. We received the warmest welcome from the lovely Paulo and an immediate check in to our beautiful room and a tour of the kitchen /dining area where guests can freely help themselves to Tea and Coffee and gorgeous snacks. Paulo even gave us some advice with directions and recommendations for tours and places to visit/and to dine - trust him as we did and had a great time. We had a corner room with a wrap around balcony overlooking the courtyard, it was so peaceful, heaven. The whole space including the room is beautifully decorated and spotlessly clean too, there’s a little fridge under the desk and flatscreen TV on the wall. The bed is big and super comfortable, with lovely linen. There are shutters on the windows that help keep out any light and keep the room cool, the air conditioning was very welcomed too. The bathroom had plenty of space and was light and airy, with a large walk in shower. Paulo is super friendly - as his cleaning team are too how come daily - and there is nothing he won’t do to make sure you have a wonderful time in Rome and a fabulous stay in his hotel. Thank you and we’ll certainly be back as we really did feel At Home!

A lovely option for a low price in Rome. The rooms were clean and the couple who ran the place were lovely and helpful. The room was spacious and staff were friendly. The only downside was the location did not feel it was in the safest area but that is no fault of the owners and should not be a reason not to try this - just be careful going home at night time.