Hotel Polamar

A hotel lost in time! A mausoleum ! The hotel is very dated, there is a smell of toilets throughout the building. Our room when we arrived had no safe, reception said there is one in the wardrobe . There wasn’t one, a technician arrived and was surprised there wasn’t one, he quickly found one and fitted it. The patio door was in a very poor condition , difficult to open and close due to poor maintenance . Also it had now way of locking and the rubber glass seals were falling out. The shower had no bracket to hold the shower rose. The major problem with the room was a total lack of sound proofing, you could hear everything your neighbours were up to, I mean everything. If you read other reviews you will see this is very common complaint to which the hotel admits is a problem and says it plans to improve the sound proofing . This needs to be done as a priority! The prices in the bar have risen since January on our last visit, a pint of beer that can be bought in the surrounding bars for 4€ has gone up from 4.5€ to 6€! We ordered two Larios and tonics and were charged 20€, the gin hardly made the glass wet, never seen such a small measure even in the uk! We asked reception why the increase , the reply was to make it more exclusive and to keep the riffraff out. The exterior of this ancient hotel has a banner up regarding Riccardo’s restaurant , as far as I can find this hasn’t been open since2020

The hotel as wonderful staff And if you get a sea view room the views are great Sadly the hotel is very run down And the rooms are basic we paid for a superior room No fridge or tea making facilities We did manage to get a fridge as it was needed to keep medication in And William was brilliant he got us a kettle And 2 sun beds to sit out on Also our cleaner Lilla was fantastic They are a real asset to the hotel The downside one of the cleaners turned the electric we were out for the day so unfortunately the medication had to be replaced very difficult to do and expensive Just received a basic apology The superior rooms are not worth the price Cold and bathroom very small and old Breakfast is very basic hot food is cold Scrambled eggs and hot dog sausage You are not allowed to take food or drink into your rooms notices all over and in your room There is a bar upstairs that opens for a short time in the evening serving food left over from the cafe But expensive for what you can get Sadly we will not be returning Poor value for the price 😞

The room had a side view of the beach and harbour from third floor which was fabulous ! The walk -in shower we asked for was great . The big room was extremely comfortable . Breakfast was very good and varied . The vintage Bar on fifth was amazing with 360 degrees vistas was amazing . All in all ,we loved it and are planning to visit in january this time for 10 days !

Waited 35 mins for toastada ( cheese and tomato) nothing major that would put kitchen under pressure Staff very pleasant... however when on route to airport time is of the essence and to have 6 or 7 others served before you is not pleasant.. ..