Comfort Suites Rock Hill Manchester Meadows Area

We wasn’t able to stay bc it’s against policy to stay if you live within 50miles.

Over the years travelling from north to south and back we frequented this hotel many times and it was a good stay. Not a great stay, but a good stay. However, we noticed on the last couple of visits it was declining. On our recent visit we found used chip bags next to the couch, found a gauze pad with blood on it in the bathroom wastebasket and carpet was filthy. This is un-excusable. It could be a housekeeping problem, but with the noticing of recent decline overall we are sorry to say we are moving on from using this hotel.

We stayed here with my 3 young children one of which has asthma so I always make sure to find a hotel that is non-smoking. Upon coming back from the pool the second floor smelled strongly of smoke and *********. I walked to the desk because our room phone was broken. This was at about 8pm. I was then woken up around 11pm to the smell of ********* smoke again. The continental breakfast I made my kids waffles and then tasted them, when my son said it tasted bad and the batter was in fact sour. Upon check out on a Saturday I asked to speak with a manager and was told no one was available until Monday, I asked to speak with the manager on call and was told there wasn’t one. I also asked to have the charge to my credit held until Monday when I was able to speak with manager and was told that was not possible. Room was acceptable aside from some minor inconvenience like the door not opening all of the way due to sticking on the carpet.

Booked here specifically for the fact they had an indoor pool, hot tub, and the fitness center. Upon arrival the front desk clerk was pleasant and fast. Unfortunately, before entering our room, we noticed the fitness center was closed. We also noticed the hot tub had boarding over it. There were towels along the hallway catching (what I’m assuming) leaking water. Red flags started. When we entered the room it smelled absolutely terrible. There were stains on the carpet and the bathroom was pretty gross. After checking the beds and seeing the stains and dirt, we decided it was not worth it to stay. What they advertise is not what you get. The only good experience here was the front desk woman and the ability to get a refund. We went to another hotel.

I’m a frugal person, but I am telling you to pay the extra and stay somewhere else. The hot tub is no longer there and has apparently been boarded up for awhile, nor the workout room. The breakfast is actually worse than any fast food I’ve ever had, and they had run out of waffle mix because it was rancid. It made a child sick who then threw up every. The room was nice size, however the smell was like a mix of black mold and cigar smoke, someone had carved help on the headboard of the bed, and there was blood on the comforter and the bathroom wall. Feces accompanied you on the wall as well. Pillows are the color of pee. The lady’s at the front desk didn’t really seem to care what you had to say, brushing their hair was more important. Just please don’t, you’ve been warned!

Plenty of parking available. Pleasant and friendly front desk staff. Very comfortable king bed with lots of pillows. Breakfast was hot well stocked and consisted of Good coffee Scrambled eggs Sausage links Waffle maker Bagels and cream cheese Yogurt Cereals Sweet rolls A keeper. Paid $69 plus tax on Priceline.

Worst thing was the badly stained mattress on the suite's pull-out bed. So bad that my son would not sleep on the mattress and had to sleep on the couch cushions. Just as well I suppose because when you pull it out it blocks access to the bathroom. Light switches broken, paint damage on walls and doors; room had a funky smell. Breakfast is the most meager I have seen in a long time in terms of choice and quality.

We like Comfort Inns but they can be hit or miss. This is definitely a hit. Friendly staff and comfortable room. Breakfast so so but that may be b/c of COVID. Good restaurants nearby and we recommend the Pump House. Definitely recommend. Book via Choice Hotels for best rate.

We are loyal Comfort Inn clients, having travelled thousands of miles across the country staying exclusively at Comfort Inns. My husband is a quadriplegic and therefor needs special equipment and special support. Our first night on the road was at a Comfort Inn in Pittsburg Pennsylvania, where the staff did everything possible to assist us and our caregiver. In contrast, Comfort Suites old Springdale road did nothing to accommodate our needs and after a very long day we were met by disinterest with our challenges. The back parking lot , where wheelchair vans park, was blocked by an enormous truck, preventing my husband to access the hotel, closest to our room. The person at the desk said it was their truck and we had to use the front door. So now we had to accommodate the hotel rather than us being looked after. We had to transport a Hoyer lift, commode, luggage through the front door and down the long passage way to the end room. No apologies! The clerk stated there were other guests to look after. I didn’t quite understand her dilemma as there was not another person around. Yes quite a contrast to the Comfort Inn staff in Pittsburg to the staff at Old Springdale Road. Next I asked about food / dinner suggestions and again the answer given was abrupt and not particularly helpful. I cannot stress how disappointed I was . We are seniors,try to be independent and not bothering others but a little respect and friendliness can go a long way. We will not stay here again