Travelodge Rochester

The hotel wasnt the worst but certainly isn't the best, some staff were not very inviting. The manager who's name i think was tom , made me and my wife very uncomfortable and he stunk of alcohol which was very concerning, the ladies that checked us in were lovely I think they were called caitlinne and chrissy not too sure but where amazing when we arrived late , helped us with the confusion of checking in as the booking was in the wife's name, but they were amazing , also would recommend eating elsewhere as the food unfortunately tasted like microwaved mush

Despite being next to the railway staation, we had no noise disturbance at this hotel in our second floor room. The window could not be opened anyway. Our room was very clean and functional, rather than comfortable. The bathroom was cramped with no air fan, which could be inconvenient. Air conditioning was intermittent and of limited value.Car parking is on a first come, first served basis, but we were able to find free overnight street parking just outside the hotel grounds. Recommended for short stays.

Im not really a big fan of travelodge, im more of a premier inn person but this place is one of the worst i have been to. But i do like the rooms, they are clean, they have comfy beds and delicious food. One incident was when i had an arguement with the person running the restaurant, she was ratty at me because i went to the restaurant earlier than usual. I told her to calm down and thats when she snapped and started yelling at me saying “Dont you tell me what to do!” And “Dont tell me to chill!”, this is disgusting and unprofessional behaviour. I told travelodge support about this and they just gave me a free breakfast and the did nothing about the aggressive staff member at all!

We have stayed at the Travelodge Rochester a few times now and the staff are always so welcoming and super friendly. The rooms are clean and comfortable and we always have a great night's sleep.

Fab stay here for one night over weekend, got a double room which didn't have any AC but got a swift room change to another room, Thanks to the speedy comms with Bry the room maid who made a quick response to the team group chat, followed by Shane the maintenance chap who came up swiftly to try rectify the issue, sadly AC was broke, quick room change and super helpful Reception Staff who are a credit to this particular Travelodge being both Starr & Laura, their front of house service and experience ensuring customer issues are solved with a rapid response, which it was, as this didn't impact our stay - we saw them multiple times over the course of the weekend, super super helpful and friendly, saw them again at Breakfast on Sunday, Breakfast restaurant area was spotless and the Breakfast itself full english was of particular good quality produce of which we was very very happy with, cooked really well and presented lovely by the in-house Chef Lucy 5 stars for that too.... tbh, I couldn't fault this particular TL, it ticks all the boxes for cleanliness, super helpful Starr & Laura who go above and beyond to make your stay & visit memorable, the facilities here and size of the hotel is fab, train station and local lovely historic high street just on your doorstep in a quiet location near the Riverside Wharf a co-op outside and costa should you wish to use it but the hotel offers a variety of food and has a 24hr bar/food service which is fabulous too. Well done TL Rochester thank you in particular to both Starr & Laura for such a warm friendly professional welcome - we hope to see you both again very soon, thank you for making our visit special. Best Wishes

Grest location for station and town center. Easy parking and good staff . Thomas was very helpful and knowledgeable.