Hoteles cerca del La Reserve Naturel De Genval ( La Bruyere), Rixensart

Stayed in this hotel with my husband as part of a Leger Tour for 4 nights. Do not be fooled by the lovely pictures you see of this Chateau. Had to take our own bags to our room which involved dragging them up some steps (no lift to first floor) and then down a long corridor. The room was dark and no view from the tiny window so paid extra to change it for a lake view room which had a restricted view of the lake, slightly bigger than the first room, poorly stocked mini bar, lumpy bed, shaver socket not working - but it was better than the first room. Very limited on lifts in this hotel and lots of steps, only 2 outside areas to sit - one to the side of the restaurant and a center courtyard which was very untidy and uncomfortable. Service is practically non existent especially in the bar we didn't eat in the restaurant as we were told it was fully booked although it looked empty to us, think it was more a lack of staff then fully booked. Breakfast was ok but not 5 Star in fact nothing about this hotel is 5 Star quality except the prices. On the first night we were sitting in the courtyard and spotted a rat scuttling down the drain, we didn't thing much of it bearing in mind the location of this hotel but the next morning on our way down to breakfast we saw 2 more rats running down the corridor which is not what you expect to see in any hotel, although we didn't see anymore rats inside the hotel we did see more in the courtyard during our stay. The staff were pleasant enough but not overly helpful. All in all this is not a relaxing place to stay and would not recommend it and a long way off 5 Star quality.

Si eres celíaco mejor busca otro hotel, hay muy pocas opciones en especial para el desayuno. El acceso al hotel require coche propio o taxi, se puede ir andando pero olvidate de tirar de una maleta con ruedas, el camino es de gravilla y te tocará llevar la maleta en volandas. Los alrededores del hotel son una maravilla, al fin y al cabo está perdido en medio de un bosque.

Very poor service. I do not blame the only two staff on duty who were clearly stressed and under pressure trying to serve meals to a coach load if tourists booked to stay overnight. Informed the two of a food allergy that was totally ignored and the meal contains the peppers that was asked not to contain. I totally blame Best Western management for poor staffing and inadequate training of the staff. Had the allergy been a peanut allergy it could have been fatal. Come on best Western get your act together. We have used Best Western on many occasions such as Canada and many other counties. Best Western will be a chain of hotels we will ensure to avoid in future holidays. A total failure of Best Western standards and very poor management.

The hotel itself is nice and is well furnished with good sized, comfortable rooms. We stayed for one night going down to Bavaria and again on the way home. Check in was easy and the staff were very helpful. The hotel is fresh, modern and ideal for an overnight stop over. There are shops and restaurants a short walk away if needed, as no evening meal/food was available. My room on the way out was comfortable and clean with great in room facilities including a lovely walk in shower and nice comfy beds. Both shower heads were in dire need of descaling and the rainfall shower sprayed every which way but down meaning I couldn’t use it. The air con was an added plus and soon cooled the room down. All 3 rooms I had were the same layout and had the walk in shower with Rituals soaps/shampoo provided. Worryingly, on inspection in the room for my return journey I found a dead adult bed bug on the grey pull out futon chair. I saw this as soon as I lifted the cushion and there was also a dirty tissue inside the cushion case. This suggests cleaning staff had not checked that area very thoroughly as it was easy to spot. The actual bed was clean with no signs of other bugs, but I was not taking the risk and was moved rooms immediately. I always inspect rooms thoroughly in any hotel before bringing my luggage in for this exact reason. The reception were most helpful and moved me to the other side of the hotel straight away, but it did cause me a lot of anxiety and I had a poor nights sleep as a result. No one wants to find that in their room!! The second room provided was clean with no issues identified other than the shower heads needing descaling. The breakfast offered was tasty with a good choice of food items and drinks. Porterage was included in our package but I took my own luggage up and down to the rooms. The rooms had a nice large tv and plenty of channels to choose from. The adjustable floor light was nice to leave on at night for a bit of light in the room. I would recommend the hotel and would be willing to stay there again. Hopefully they will start offering evening meals as this will be a huge plus for weary travellers who don’t want to walk down a main road to get to a restaurant.

Hotel ideal para cubrir la necesidad de tomar una ducha y dormir,las habitaciones se ven nuevas,no pude ver más las instalaciones porque llegamos de noche, tiene TV un pequeño armario pero para una noche de hospedaje estuvo bien el desayuno es bueno hay un super mercado cerca una tienda de materiales para la casa y pizza.

El hotel está situado en el centro de Wavre. La entrada es muy fácil de pasar por el paseo. El personal fue útil durante la entrada y la salida. El hotel está limpio, pero hay un piso de fumadores y no fumadores, y el aire se mezcla en el hall. El propio cuarto es agradable y cómodo, pero no hay microondas ni nevera. Así que planee su comida de acuerdo. En general, el hotel es un buen valor si necesita un lugar para permanecer en Wavre.

Muy bonito hotel a u tranquilo rodeado de verdura Grand parking Casa amable - fast checking by mail el día J que facilita las formalidades Hall d’accueil spacieux avec bar / resto - resto muy bien tarif des plats entre 20 y 25 euros De café y té a Disposición H24 en el hall Cama conforme a lo que se espera en un Ibis Litería muy bien Hotel muy tranquilo sin ruido perfecto para el descanso Buffet pequeño dej clásico pero cómico: huevos molidos bacon salsa vienneses pan mantequilla confidencial panqueques jugo de fruta ’I’ aprecié mucho los 5 días pasados abajo ’y volveré con placer cuando vuelva por Louvain