Hôtel Novotel Perpignan Rivesaltes

La cama es prácticamente inaccesible por un lado. Solo hay 20 cm de espacio entre la cama y la pared para meterse en la cama. El baño es alto y muy difícil de entrar. La pared de la bañera tiene una altura de 80 cm. Si quieres ducharte, tienes que agacharte debajo del cabezal de la ducha y solo te quedan 10 cm entre la cabeza y el techo. La mampara de la ducha es demasiado estrecha por lo que se mojaba todo el suelo del baño mientras se duchaba. Lo siento... ¡pero no es digno del estándar de Novotel! La única ventaja: las camas son buenas y garantizan un buen descanso.

I didn't pay for the room, work did..and it's clear the hotel was chosen based on price (cheapness) only for a mid 32hour journey travel break. To be fair the reception staff were pleasant and friendly. The room was clean enough (once the cleaners actually vacated your room....a colleague was checked into a room supposedly ready only to find stripped bedding piled about the place and the room clearly still beong turned around . The shower was ok but took eons to run warm. The toilet in a separate cubical which was annoyingly small. This hotel is in the middle of nowhere.... .so if you are being dropped off and have no transport...its a work up to get somewhere that feels less in the middle-of-the- a desert . Thankfully there is an in house restaurant...but annoyingly the lunch/day menu stops at 7 when the dinner menu kicks in. The dinner menu isn't very inspiring for what it was....burger, or chicken or beef skewer, or a blognaose pasta....but once arrived the food quality was good enough. Its just a shame lunch menu didn't run through as it had more inspiring salads/poke bowls also. The utter saving grace of this hotel is the pool. Even if you aren't a swimmer. It provides a more pleasant area to sit by with a beverage and food tha otherwise a very barron flat expanse of nothingness. The hotel has no lift, and whilst only 2 floors tall, if you are lugging a heavy suitcase , being on the second floor is a bit dull...so ask in advance to be on ground floor if this poses an issue. All in all, as a pit stop its clean enough. As a vacation stop , there are I am sure more interesting places to stay. You get what you pay for in life...and for the money not spent on the room rate, this hotel does the job fairly enough.

Front desk lady very rude and unprofessional. Charged us again for our reservation, we asked her to please check with the main reservation center to confirm we had already prepaid months prior, and she said “I don’t care and I won’t call, you do it! “

It is a normal Novatel standard. But... The restaurant was not able to provide a hot evening meal. Only cold fare. Cooked breakfast was available. The staff including the waiters were very friendly. Does the hotel have a staff shortage problem?