Riviera

First of all would like to say that this is a really lovely hotel and deserves more than 3 stars. We had a great holiday and loved Lake Garda and the surrounding areas and the scenery was so picturesque with the stunning mountain backdrop. Our room was spotless very bright & airy with a huge comfy bed & pillows, really spacious room. small fridge where you get free bottled water everyday and a large walk in shower. Room cleaned & clean towels given every day. Air con worked great too. Breakfast on the rooftop every day was amazing. Lots to choose, from cereals to continental to eggs & bacon. The views are amazing up there. They have a chef every Sunday making omelettes and pancakes to order. The breakfast ladies were lovely & friendly too. As we were half board we had evening meal included which had a salad buffet to begin with followed by a 3 course meal. Honestly the food was so good and deserves 5 stars. Never had a bad meal and every course was delicious. Gala dinner on a Friday was 4 courses and was really nice. Again the waitresses all lovely. Hotel pool area is across the street accessed by your room card. Whole area was beautiful lovely trees and a big pool that was just the right temperature and lots of sun beds. They have a small self service bar area where you write down what you’ve had and gets added to your tab. And the hot tub was lovely too. Lots of cute lizards roaming around! Reception staff although friendly enough weren’t too helpful at times. We asked about getting the code for the trentino card as we had been told about it by other guests. one lady took our email and said she would email it but never did. We returned to reception a couple of days later to ask about this as we wanted to travel on the bus and the man said no code for you. This was strange as they advertise the card upon entering the hotel and every other guest seemed to have it. They also gave us wrong information about bus times too which you would expect them to know. The roof top breakfast area also seems like such a waste during the day/evening as if you want to have a drink up there you have to phone up and order but think they are missing a trick by not having a full bar up there with some music or something seemed a shame as the views were so amazing. We went up a few times for photos and were the only ones there. Also on the last day we noticed other guests had been given breakfast bags but we were never made aware that this was an option as we had to leave before the breakfast opened. Not major issues and didn’t impact the holiday but we did find this strange as its info we would have liked to have been aware of. Overall a lovely holiday & hotel just some minor improvements by reception and would have given 5 stars. Remember to bring mosquito repellant and plenty of sun cream!

I have been waiting a couple of weeks since we came back, simply because I wanted to book again before I reviewed it. That’s because I didn’t want to miss a chance to book because it’s full because of a review I wrote! Does that make sense? Well it does to me. I have just booked for next year and could not get the weeks I wanted in the rooms I wanted and I think that tells you everything. Is it a five star hotel? Well no it’s rating is 3 star but it’s better than that. I have given it 5 stars because for us it ticked all the boxes. Great location, walk to the lake in just minutes. Hotel is immaculately clean. That’s a big plus for us. We have been to many hotels which just cannot get even this basic right. The owner and his family and all of the staff are just very very nice.and very very helpful. Just a quick note here, reference the Mio Trentino card. I have seen people saying they could not get it working for various reasons. I just asked at reception and it was done straight away. Okay the food.-The breakfast was brilliant, everything we needed. Great quality and an amazing view from the roof terrace. My comment on the evening meal would be ‘enough’ we were so full we couldn’t eat it all. I was worried about the pool being over the road,but it isn’t a problem at all. Excellent area with a honesty bar where you help yourself to the drink and write it down. The area is accessed by your room card so it’s not open to general public. I did notice from the roof terrace a couple of people putting towels on the sunbeds early morning but that’s common everywhere. The room was very modern. Apparently it has been modernised bit by bit over the last few years. Everything you need in the rooms, hairdryer, safe, fridge, lovely modern shower, comfortable beds. It won’t get a five star from the people who give these things out but it’s a five star from me. Looking forward to being back there next year, God willing.

The hotel Riviera is in a great location, an easy flat walk into Riva, there is also a handy supermarket down the road. The pool is over the road, however this was not an issue as the pool area is lovely, great views of the mountains, great pool and garden area, plenty of sun beds the whole area is extremely well kept. All the staff at the hotel are lovely and if you have any requests or queries they are always ready to help. We stayed half board, the breakfasts were good and so were the evening meals. We stayed 2 weeks and the evening menu was varied and the food was delicious. We had rooms on the front of the hotel with stunning views of the mountains and lake, the rooms were well equipped and clean. I would definitely stay at this hotel again it certainly deserves the outstanding reviews that it gets on trip advisor.