Grand Hotel Riva

I love this place it's so beautiful, friendly and welcoming. The hotel is in a fantastic position right in the centre with an easy flat walk to the ferry points, shops bars restaurants, the hotel itself was clean and tidy we didn't see many staff but we also didn't stay in the hotel much of the day there is too much to explore. Our room was clean tidy, had air con, mini fridge the usual, breakfast was simple but enough and they always found me GF food when needed, we even arrived late one morning and the lovely chap grabbed us coffees and cheeses which was so nice. My only grumble would been the very small roof top pool it was like an ice bath, most people got in and got straight back out. The view up top and great though. Prices around Riva I'd say are average, across Lake Garda, Will defiantly return

Breakfast terrible at the hotel Mostly Unfriendly staff... bedroom maid lovely! Public areas not that clean at all The most noisiest hotel ive ever stayed in!!!! Riva Del Garda is beautiful though. Stunning , really stunning place to visit

Lunch here at the hotel’s restaurant - Cafe Riva- with the family. Waiting staff extremely unfriendly made it an uncomfortable experience. Really wished we’d gone elsewhere. Food very average. I strongly advise you try elsewhere if you’re looking for food or drinks.

Well, this going to be somewhat positive and somewhat negative... But first - I have been told, that the hotel is a four star hotel. I do not know, how it has been rated four stars! At the very best it is a three star. On the positive side: The location is five star. It couldn't be better. And the view from the rooftop restaurant is breathtaking. The building itself is a nicely kept old lady. Our room was spacious, the beds were good, so were the pillows and the cleaning was exceptional. The cleaninglady was even smiling. As for the negative: One out of two elevators were out of order. Our guide told us, that is was out of order too, when he was there two weeks prior to us. There are 70 rooms, so with only one elevator, long queues were formed in front of it. The staff at the reception and in the bar and the downstairs restaurant were grumpy and unsmiling. However, I must mention, that the staff at the rooftop restaurant were nice. But worst thing was the food. First night I thought it was quite okay, but it only got worse from then. At our table a couple tried pork twice, bit never got meat, that had had enough time in the oven. They simply couldn't cut meat from the bone. The socalled gnocchi had no taste - other than flour. I do not know, why they insist on serving four courses. They could serve two, and then give those dishes time, love and good ingredients to make people happy. The breakfast was even worse. The bread is white toastbread, from a factory, presliced, or white factorymade buns. The juice has never seen an orange. Twice I had mortadella, that must have been in and out a couple of times, and now tasted the way old socks smell. The cheese on the other hand tasted of nothing. However there was a nice brie. In a country, that do know how to make good bread, that makes the best salami and other sausages and make formidable cheese, this was such a disappointment. Would I stay there again? I might. But I wouldn't dine there - or have my breakfast at the hotel.

We recently stayed at Grand Hotel and had a very good week’s holiday. We paid extra for a superior room with a lake view and were not disappointed. Our room on the 4th floor had an excellent view of the lake, it was well appointed and kept clean and serviced. My wife must strictly follow a gluten free diet and we were staying on a half board basis. Nabilos and his team looked after her extremely well. We chose our meal the previous evening and the food was very good. The staff in reception were helpful using their local knowledge to deal with our requests for assistance. The hotel is located on the lake front and is well placed in relation to the bars and ferries. We would return but would definitely pay the extra for a superior room with a good view of the lake.

I’ve stayed at this hotel before, before the pandemic, for work. This time I accompanied my husband on his work trip. Our room was clean and cool, which was perfect with the high temperatures around Lago di Garda at this time! The front desk were just as helpful and friendly as I remember them! The addition of the rooftop pool was a nice surprise! It wasn’t here last time I stayed at this hotel. But the biggest change was the restaurant! The food was so much better than I remember! A nice variety of choices and very tasty! Nabil and the rest of the team in the dining room did a splendid job! Always smiling and giving the best service! Both at breakfast and dinner! I wouldn’t mind coming back again on another of my husband’s work trips! 😇