Donna Carmela

Nice resort surrounded by green and quite gardens and terraces overlooking the sea. good food & beverage option with gourmet menu for dinner and simple one for lunch. Also possible to have sandwiches and salads by the pool bar. Would suggest to visit.

Absolutely lovely week at this beautiful hotel, the customer service from everyone was exceptional, they were so warm, welcoming and willing to help in any way. Rooms very nice , gardens lovely, wine tasting was an excellent experience with Rosaria and Guialuca (we did it twice). Definitely worth visiting Mt Etna, we drove ourselves and went to the North rather than the busy south and had an excellent time. We went up further with a 4 x 4 vehicle and guide, loved it! We would stay again if in Sicily!

We stayed in this lovely hotel for a week purely for relaxation & we loved it. The staff make it particularly special. They are attentive without being intrusive, cheerful & helpful, just perfect. Gerardo & all the waitresses in particular. We had a suite with a large balcony in the main building, which was spacious and comfortable. The restaurant was quite expensive, but worth it, though after a week we would have liked a change. We did eat out twice nearby. We were so happy in the hotel we didn’t mind that it really is quite isolated. Day trips to Taormina & Etna were enough for us. In mid September the temperature was in the mid to high 20’s. Perfect. Not sure how we would have coped with the much higher summer heat. It’s a lovely hotel very well managed. We would return.

Wow! We stayed at this resort for one night but wish we could have stayed longer. We were in the "Flora" lodge with a beautiful private terrace overlooking the garden. The room was decorated perfectly and fresh white roses awaited us when we arrived. The breakfast and lunch were excellent. The staff went out of their way to meet all of our needs. I would highly recommend this resort for a romantic stay.

We went as part of a destination wedding, so a lot of the experience was fine. BUT, you should be aware of Room 26. First off, we paid more for this room because it had a jacuzzi only to be told to heat the jacuzzi was an add’l $35 Euros per night. Also, there is no door from the toilet to the bedroom. No privacy at all.

We enjoyed four nights at this lovely hotel as part of a longer stay in Sicily. As the hotel was not full, we were upgraded when we checked in and were therefore able to enjoy a spacious two-storey suite with magnificent views of Etna. The suite was very comfortable, with a good sized private terrace, table and two chairs. I felt that more comfortable chairs would have been appreciated, as the hard chairs weren’t really suitable for relaxing. We had a delicious lunch on the beautiful, sunny terrace on our first day, but tended to eat out in the evenings so can’t comment on the evening menus. Breakfasts - also served on the lovely terrace - were fabulous, with so much choice! There were delicious fruits, pastries, a huge variety of cakes (chocolate, blood orange, lemon…), arancini etc, along with substantial a la carte options. Our orders were taken each morning by the delightfully charming and friendly Daisy, who always greeted us with a smile, and who quickly got to know our preferences (chocolate pancakes and extra orange juice for me!). She was definitely the “stand out” member of staff, although everyone was warm, friendly and approachable. We had a very special time at this peaceful, intimate hotel, and would definitely recommend. We hope to return - next time to one of the lodges with plunge pool!