tomchristinew
17 de octubre de 2024
I booked Champagne afternoon tea for my friend of 44 years, 60th Birthday. From the moment we arrived at the gate we treated wonderfully by all the staff. The lovely young man at the gate kindly arranged to have umbrellas waiting as we neared the hotel door. The charming door man, patiently took photos of us on arrival and showed us through to the afternoon tea room. Once there we were looked after incredibly well by Cris - she was very smiley, super sweet and kind. We had some lovely chats with her. She and her husband who also worked in that room were outstanding. We managed to keep chatting until well beyond afternoon tea time - and moved into the bar area, and then went on a tour of the hotel and met Elise another staff member, again utterly engaging, charming and professional. The hotel is exquisite but the staff and their training are extraordinary. I had been once before for a Shaun Rankin dinner which was out of this world and thought the hotel might not be as good second time round but it was totally faultless. Huge thanks and congratulations to all the staff and the lovely girl on reception as we left (7.30pm!) You all did an amazing job and made my best friend's 60th - a birthday to remember!
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