Delfinia Resort - All Inclusive

Arrived late evening and made to wait over 1 hour in disorganised queue for check in at the main hotel reception desk. No information was given (about meals or facilities) and the receptionist just asked ‘cash or card’ and pointed to a sign stating an environmental charge of 10 euros per room per night. Bar closed at 11pm every night and no entertainment provided except for a music quiz that looked like has been created on chatgpt. Also one of the main pools was empty and fenced off. Only issued with 1 x room card for our group of 3 and was told by reception staff and duty manager that it is hotel policy to issue only 1 card per room and no more ! Also no kettle provided in the room but managed to get one after asking multiple times at reception then chasing down the manager. Visited local area and most shops are closed and look like they are unlikely to ever open again ! Not a 4 star hotel and would suggest that staff need customer service skills.

I went with a 15 year old and 14 year old. Basic rooms but clean. Food was lovely. Something for everyone. Pool was clean. Enough sunbeds for everyone. The entertainment team were lovely. The 2 girls Sara and Alisia were so good. They both took time out to make the girls stay really enjoyable, both of them made our stay incredible. My girls loved it. It was a bit smelly by the dance floor as they’ve positioned it right by the septic tank?! But we had such a lovely experience. Very chilled beds were comfortable, I think they had memory foam. If you have a bath, let the water out in bits as it comes up through the drain on the floor. Take an extension lead. Close the balcony door if you want the aircon to stay on. Take your own towel for the sunbed. Inflatables are allowed. And balls. Aquafit was great with Sara. All staff were kind and helpful. Malibu and lemonade is called coconut and lemonade. That was a nice refreshing drink and not too strong. Nobody got a bad tummy. You have to put the loo roll in the bin but that was no big deal. £70 room tax when we got there. Take power banks and charge them at night as electric doesn’t work in your room when you’re not in it. It wasn’t 4 star but it was great for what we paid for it. There is a free bus to and from the water park (40 mins away) we didn’t go. 7 mins to walk to the beach where there’s an inflatable assault course in the sea. We would recommend it. We would go back for a reasonable price. You don’t have to tip and there is a shop next door. At the airport we shared a dominoes for 20 euro.