Sunshine Rhodes

We arrived at 3am and went to our room, to find someone else in there! Once this was sorted out and we were given room 614 - which was absolutely nothing like the pictures. It was mouldy and filthy and just disgusting to be honest and we are not actually fussy people! I would give this hotel 2 stars at best due to the level of cleanliness and the general state of the hotel which had broken furniture and torn sofas in communal areas. The pictures do not reflect this hotel at all.

Really good hotel for the price. Food was fabulous lots of choice. Staff very helpful. Very clean. Lovely location as it’s right on the beach. Activity staff work very hard to look after everyone. Suitable for families and couples. The resort was quiet as it was very early in the season but there were a very bars and restaurants 2 minutes from the hotel. Good bus service into Rhodes town.

Would not recommend this hotel. Food repetitive and covered in oil, we ate out nearly everyday as found the food repetitive and not enjoyable. Staff at front desk not helpful when complaining 3 days in an row because of shouting and banging at 3am and 5am we requested room change and they would not accommodate saying no rooms available in April when it’s not even high season, a very couldn’t be bothered to help approach and not overly friendly just call up in night if continues, so happy for all guests to be woken up each and every night. Hotel needs a revamp ripped furniture in main areas, dated bar and arcade and damp smelling rooms. Bedrooms dated, water coming through drain in bathroom, rock hard beds and towels and bedding marked and not clean. Daytime staff work hard to keep people entertained and bar staff very friendly they are the plus to the hotel. This hotel could be great with location etc but we would not return or recommend.

Avoid at any cost! Dirty/stinky rooms. Front office manager very rude. Food disgusting, all plates chipped and the glasses not properly washed. Ripped towels, bedsheets do not feet the mattress. The only good thing about this hotel is entertainment. They are very nice. Otherwise rude staff in the front office, except one lovely girl who was a receptionist at night when we arrived. Every single guest whoever is here is complaining about the same things. Otherwise I would think I’ve gone mad as I’ve not been for many years to such an awful place.

This hotel was just what we needed for a week away, all inclusive, at a poolside and seaside resort. Bar and entertainment staff were attentive and even remembered our names and we were really impressed by them. Pool is large and nice, with plenty of loungers and a poolside bar. The entertainment was cheesy but good fun if you get involved after a few cocktails! The food was ok, as expected for an all inclusive buffet, with a fair amount of repetition, but even still something for everyone. Our room was simple and passable, but the cleanliness left some room for improvement. The bathroom needed a scrub, having evidently had a high level clean, the tiles and generally everything needed a deep clean. I didn’t feel that the room was fully cleaned the whole time we were there - just the bed being made really. On more than one occasion we were given dirty towels but these were replaced when asked. We had a pass to the a la carte restaurant, Mamma Mia, for one night, and this was not good, we wished we’d just stayed at the buffet. There was literally no atmosphere at this place. We were told it was booked out for a few days so we had to do it toward the end of the week yet when we went there there was maybe 5 other people sat to eat. The bread came to start with only one plate for us to share - a small thing but started us on the wrong foot. The service was not good, slow despite the small amount of people in attendance and not very attentive. I ordered the Caesar salad to start which was pretty good and the best part of the meal. The risotto which followed was not great and the cheesecake was the worst part of the meal. It came in a plastic container (evidently bought and not made) and was half synthetic jam-like compote, honestly the worst cheesecake I’ve ever had. I wouldn’t bother with Mamma Mia if I went again. Overall, I think the place could do with a spruce up but it is a lovely hotel in a fantastic location. Definitely visit old town, lindos, and especially symi island when staying, we did trips to these places and loved them.

Staff are incompetent. Left us for 3 hours in reception trying to locate keys, took our room tax before giving us keys. The room was out dated , bathroom had dead insects on the walls, blood stains on the sheets. Rusty and mouldy bath. Bo kettle in room, no iron within the whole hotel, pool bar constantly long gues, resulting in running out of drinks. The food was bland. The Italian restaurant was the best place to eat. Towels was not brilliant white, they were grey. My family was bitten with bed bugs. I would rate this hotel as a 3* star and out of 10 I would give it a 4