rZ1199VW
23 de septiembre de 2024
Pros: - 4 restaurants, bakery & and Ice cream parlour to choose from. All were delicious (Even the buffet style food); our favourite had to be the Greek mains. - Attentive, responsive, and welcoming staff. We particularly enjoyed our interactions with your reception staff, cleaners and the bakery lady ( she was delightful to speak to) - Room cleanliness was spotless; so massive credit to the cleaners. Our fridge was always stocked with water bottles. - The pool area was beautiful. We loved how it looked, we loved the bar in the middle, we also loved how there was always sun loungers available when we wanted them (albeit we are early risers and got to the sun early). - Beach front was breathtaking. The beach bar had the best cocktails; Caribbean Candy & fantastic boyfriend cocktails were insane (these should be available everywhere). - Good evening entertainment (only on Thurs, Fri & Sat) we didn’t think the opera was a hit…. Doesn’t fit the vibe of the hotel…but guess there’s something for everyone. - Location to airport was ideal and transfer to Rhodes were easy to arrange. - Hotel shop was great. Some really lovely gifts and very friendly staff. - 12pm checkout is much better than we’ve experienced elsewhere. Cons: - no adult only zones. There were a few occasions where screaming kids and obnoxious parents ruined the tranquility from a busy life we sought after - Pool cleanliness. Whilst the pool was beautiful, there was a green slime border around the majority of the water line (particularly bad opposite the infinity pool) we did see the pool guy “clean” it daily…. I just don’t think what he’s doing is making any impact. - The steam room in the spa was dirty…. We couldn’t use it. - Whilst the transfer to Rhodes were easy to book, the company you use or promote are awful. There was nothing prestigious about prestige transfers, the bus was late, then took 20 mins to get 3 mins down the road… for the bus driver to tell us to change buses. No communication nothing. Pick up from Rhodes was awful…. It was chaotic, no organisation just people from all different hotels trying to push onto the buses. We would have expected a better transfer from a 5* hotel - The pool rule for Sunbed reservation before 10am was never enforced. We arrived at 8:30 every morning, and would watch people put towels down and not come back for another 2 to 3 hours…No staff member monitored this and we did see some disgruntled guests getting annoyed by not getting the more favourable loungers. All in all, we’d definitely recommend the hotel and will come back in the future.
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