Mitsis Faliraki

Dobry hotel z profi obsługa typowy wakacyjny obiekt

as a couple we spent 7 nights in the mitsis faliraki 5* hotel! first impressions very clean and immaculate, the hotel is in a great location directly on the beach front, close to bus tops taxis and faliraki center being a minute walk outside the hotel! the hotel room was clean with a great addition of a mini fridge stocked up every day with a variety of drinks, all 3 bars had a different selection of drinks with fresh fruits icecream and freshly made crepes at the pool bar! staff were very freindly and nothing was ever too much trouble, the a la carte resturants were absolutley fantastic! the food was exceptional, evening entertainment was lively and enjoyable, small shop inside the hotel was very cheap with a good selection of things to buy, overall we really enjoyed our stay here

Pros of our stay: Great themed buffet on some nights e.g. Asian and greek. Raina, Alex and Olhas service is outstanding in comparison to some staff. Nice lobby area and front of hotel. Pool bar with pattiserie a nice addition. Comfy sunbeds and no issues getting sunbeds. Well kept room with good supply of mini bar drinks Branded spirits and good drinks at main and pool bar. Less so at beach bar due to staff choice. Brilliant distance to the sandy beach-sea hotter than pools so more appealing for a dip. Great choice of restaurants for lunch, brunch and dinner Slept well with mattress topper making bed into a double Location to Falaraki We did not think the hotel was hitting 5*s for the following reasons: Extreme limescale in the kettle spotted when making up our babies water bottle. Not enough entertainment at all, nothing starting until late and nobody encouraging the little activities that were available. Stairs to the room with makeshift cleaners ramp it was dangerous and meant we had to carry the pram up and down our block numerous times of the day or go out side of the hotel along a bumpy road in the dark. Crib removed without asking when it was needed whilst the baby was getting using to her new environment. Freezing pools mostly empty and could not use room pool that we paid for as it was like an ice bath. The hotel doesn't seem to have enough capacity to sit everyone or serve everyone with big queues at the buffet and not enough seats outdoors for those who want to watch entertainment. The small kids club entertainers (daytime only) that sadly didn't speak any English to the small amount of english kids who joined in and let the children leave unsupervised whilst chatting. Could also benefit from an indoor areas for smaller kids as the kids club didn't allow them. Baby supplies provided but very old and not suitable for her age. Very old baby bath without support and very old steriliser with rust. We were grateful but these should be replaced for next season.