Gennadi Grand Resort

Una maravillosa instalación de spa, magníficamente administrada, hermoso servicio al cliente, increíble variedad de tratamientos y excelentes instalaciones que brindan un entorno tranquilo y relajante para mimar el cuerpo y la mente. Volvería de nuevo en un abrir y cerrar de ojos y recomendaría a todos que lo visitaran y lo atendieran con estilo, comodidad y amabilidad.

The most stunning resort, extremely peaceful, multiple pools to suit everyone, different restaurants to suit different tastes, nothing was too much to ask, all staff were accommodating, the spa onsite was absolutely amazing, beautiful venue and the staff were so lovely, would highly recommend having a spa day

1. Wi-Fi. The Wi-Fi covers almost the entire hotel area, but in some spots, it may not work or is often very weak, though it's available almost everywhere. You won't be able to stream outside your room, but Instagram loads fine. Overall, the Wi-Fi is average. Inside the room, the Wi-Fi is much better, but there's another issue: the Wi-Fi networks in the room and across the hotel are different, so you have to constantly switch between them manually as your phone won't always do it automatically. On the balcony, the Wi-Fi worked poorly since it’s not quite the room but also not yet the hotel’s common area. As a result, I couldn't sit on the balcony and surf the internet. Even Instagram wouldn't load. 2. Restaurants and bars. There are many restaurants and bars on the hotel grounds, but you need to make reservations at the restaurants preferably a day in advance, as there is high demand. Download the hotel app and make restaurant reservations through it. To get to the village of Gennadi, you can either take a bus (we didn’t use it because the bus didn’t look very appealing) or a taxi, which takes 30 minutes to arrive, and there’s no guarantee of getting a taxi back. To order a taxi back to the hotel, you need to ask the staff at the restaurant in the village, as the hotel reception suggested. We did that, but the restaurant staff told us that all the taxis were busy and ended up driving us back to the hotel for free. You can walk to Gennadi village, but it’s mostly along the highway. We decided not to. Once, we walked to the village along the beach, but it was exhausting. There's Uber, but we didn’t try it. The reception told us it's a new service in the area, and it’s not working well yet. 3. Hotel app. Make more use of the hotel app – through it, you can order food and drinks while sitting on the beach or by the pool, and everything will be brought to you. 4. Room amenities. Finally, a hotel with an electronic display in the rooms where you can select signs like "clean room" or "do not disturb." I hope it's not just a display and that when you select "clean room," the request actually goes to housekeeping and they come to clean. 5. Overall. The hotel grounds and rooms are excellent. 6. Beach. The beach is very close, and the sea is great. But the beach is rocky, meaning it’s not sandy but has lots of small stones, so it’s better to buy special shoes in advance. 7. On-site store. There’s a store on the hotel grounds where you can buy almost everything, from alcohol to special shoes for the rocky beach. 8. Service. Excellent service everywhere. 9. Reception area. The lobby near the reception seems to be cleaned with some smelly chemical. There's always a strong, distinct odor there. At first, I thought someone had used too much cheap perfume, but since the smell is always there, it’s probably the floors or something else being treated. If you're sensitive to smells or have allergies, be careful. 10. Tips. Unfortunately, this hotel, like almost every