Ty Morgan's

The room was beautifully presented and stylish on arrival. However, once I started using the facilities, issues became apparent. The jacuzzi bath had a broken button and a loose tap, the toilet wasn’t properly cleaned, and the tea station cups were stained. There was also a strong sewer-like smell that worsened overnight. The TV didn’t work, the mattress and pillows were lumpy and uncomfortable, and the room was overly hot with no air conditioning or windows to open. The shower was confusing to use due to the power switch located outside the bathroom. Noise was a problem too – I could hear guests in neighboring rooms, as well as music from a nearby pub and road traffic. Thankfully, things quieted down after 10 p.m. The staff were friendly once we found the check-in point, but there was a mix-up over the room allocation. I’d paid extra for a larger space, but staff handed us the keys, saying it didn’t matter which key we chose. I had to clarify this in front of my friend, which was awkward as I’d intended to be discreet. The on-site café and restaurant were the highlights – great food and a lovely atmosphere. Overall, while parts of the stay were pleasant, the comfort and cleanliness issues mean I wouldn’t return.

Street light across the road stays on all night and only poor fitting non blackout curtains , being on a main junction in the town traffic noise is on going day and night,

Spacious room, quite, very relaxing. The staff in the pub who manage the facility in the evening where great abd the staff in the Bistro who do breakfast who also amazing. Around a great stay.

For £41 I had a very clean room, comfortable bed and a decent bathroom. I left before breakfast so can't comment on that but I did have my supper at the Lamb & Flag - same management - and it was excellent, a nice pub, very good food and superb Wye Valley Brewery beer. It doesn't pretend to be 5 star accommodation but as a place to stay on business it was very cheap and I feel I received more than my money's-worth. Very good.

Disgusting and disappointing. The settee is filthy and stained, cannot even sit on it, it’s so uncomfortable. It needs taking to the tip! The bed is ancient and the we could feel the springs. Just needs closing down and refurbishing desperately. We spoke to a couple in the apartments, which were as bad, all the furniture needs burning and the apartment needs a good clean. Didn’t enjoy the stay at all.

The room could be lovely if someone showed it some love and attention. The room and furniture were really tired and worn, the bed was quite simply horrendous and I woke up with a bite so pretty sure there was something in there with us. Apparently we had booked a superior room so can only wonder what a budget room was like. You can hear every step taken by the room upstairs and can hear multiple toilets / showers. In its current condition would definitely not recommend!