Alva Hotel

El hotel es muy cómodo, el sofá cama ya estaba abierto cuando llegamos, recuerda avisar al hotel con antelación cuántas personas habrá. Pero es una llegada autónoma, así que explíquelo claramente. Pero la sensación general es buena.

The location is not the best but 20 minutes walk from the downtown is acceptable. Love the designs of the hotel and the amenities. The room is very spacious and has most of the things you’d need for a stay. It is really nice to see coffee machine and fruits in room. Everything is very neat and tidy. However, the check-in process was not satisfactory. It is really hard to reach out to a staff in the hotel. The self-check-in process requires an email from the hotel that tells you the room number and passcode. Since the only pin is got was the booking pin but not the check-in pin, it took me long time to realise I did not possess the check-in pin to enter the hotel. The hotline provided by the hotel was not working at all. Thankfully trip.com’s CS was really helpful in contacting the hotel for me. The hotel’s staff were really friendly and polite but the fact that I didn’t receive the room no and passcode beforehand was still very frustrating. Therefore the best advice to book this hotel is to check whether you have the room number and passcode at least 1-2 days before your stay. Other than the check-in issue, I had a nice stay here.

整體算乾淨 空間不是很大 一個人住剛好 無人管理的酒店多少還是讓遊客有些不踏實 聯絡也不是很方便 剛好遇到一對新加坡遊客 他們沒有收到房間密碼 在酒店外面折騰很久