Usuario invitado
6 de agosto de 2023
Went for a lunch with a party of 8 which includes my one and two year old foster children, we was hardly greeted on entry and arrived with 2 tierd and hungry children after the revesby show, we hadn’t even got our drinks ordered yet and to calm my 2 tierd children I used up an opened fruit shoot about 50ml each into their bottles only for the bar lady to come over and rudely express that “in future don’t give children your drinks they have to be purchased on the premises” my foster children would have had a drink, and a sweet and we would have had a couple more rounds of drinks if I wasn’t so belittled to the point everyone else could hear and turn round and I was made to feel like crap, I only wanted to calm my foster children as this was their first meal outing and scared, shame they had to watch me with tears down my face as I ate my dinner and fed them. I couldn’t even finish eating my dinner because I was made to feel so unwelcomed only to try and tell the staff why I was upset for them to just take our plates and walk off while we was mentioning it and pull faces. The best service came from what could possibly be the chef or server as a gentleman in checkered trousers was the only one to greet me, point me in the correct direction of changing facilities on our arrival and also acknowledged my foster children and say hello to them when he was tidying up the carvery area. The bar lady came over and belittled me to only go back behind the bar and stand their for the whole time of our visit and only came out to collect her meal from the carvery not even acknowledging us or the fact I was upset. We adhered to everything they asked for like a deposit and told them how many adults and children was coming excuse they mentioned on the phone people never mention the children and just roll up with them causing problems but we still had to collect our own high chairs and sort the seating out with our hands full. Nobody even asked if our meal was ok during the duration but was very on the mark to ask if we wanted the bill. Wish we looked at all the other reviews first as there’s more than what we expected mentioning the same concerns in regards to the bar staff lady and it being so unwelcoming, made me feel like me and my foster Childrens faces didn’t fit to what clientele she wanted. So thankyou for ruining my lovely day and making me come home feeling like I’m useless and in answer to your response there will not be a future so don’t worry yourself over 3/4 of a fruit shoot.
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