Hotel Brascos

As soon as we walked into the hotel we felt we had made a mistake after the receptionist seemed shocked that we'd booked to stay for two weeks. After waiting for about 5 minutes for the lift to reach our floor we made it to our room. The first thing of note was the ceiling as soon as you walk into the room was on the verge of collapse. Several pieces of toilet paper were also seen stuck in the cracks of the ceiling. The balcony pictured on the hotel website made it seem as if you could happily dine on it. We were greeted with dirty plastic chairs and a table. It took the hotel almost a week to give us a shower mat so we were using hand towels for several days. The poorly fitted shower curtain would block the drain and allow water to pass through the sides, leaving the room flooded every time the shower was used. One of the main selling points when we booked the hotel was the rooftop bar. As soon as we walked in there was signs plastered around saying it was temporarily closed. We asked the hotel staff why it was closed and when it would reopen, their response was: "I don't why, it's the owner's decision." The fact it was closed was not stated on their website when we booked. The location is one of the redeeming factors of the hotel being a short walk away from the beach, shops, and the Old Town.

The location is just by the gate to the old town, so everything is nearby, but the main road is so noisy, even at night, that you can't sleep with the window open. The air-conditioning has a low of about 22 degrees. Lower than that and it doesn't turn on. I didn't find that it cooled the room a lot, but my room never got the direct sun, so it was bearable. I think it could be a lot better for the money. The balcony is tiny and has no washing line for wet clothes. The TV isn't tuned. The breakfast is ok, but the first morning I came down at about 8am and struggled to find butter, chopped fruit, yoghurt... The electricity only works in the room when you put the key in, which means that the fridge doesn't work when you are out, and as a result you can't keep anything cool. It isn't cold enough to chill a bottle of water overnight, even after I asked then to take a look at it. And the fridge itself is so small that you can't put more than one half-litre bottle of water in! The staff are unaware of their city. They raise eyebrows when you say you want to visit a site they've never heard of, they can't recommend any restaurants ("I don't eat in restaurants") or tours ("I don't know about any dance nights") and are generally not very helpful.

This is my second time to visit Creta and Rethymno. The feeling is great, beautiful nature and beaches, polite and kind local people, nice food and restaurants and many more… Hotel Brascos is great, best food, location and so kind & helpfull staff. I must distinguish girl from reception and kitchen, her name is Christina. She is so polite, kind and helpfull at any question and help that we need… She was good presenter of hotel, Rethymno city and Cretan’s culture and I think she will be good manager in the future! Best Regards for her, and all other stuff in Hotel!

Moin, von Außen sah das Hotel modern aus (3Sterne). Das Zimmer hat jedoch kein Stern verdient. Ich hatte das Zimmer 107 direkt über den Eingang (Die Zimmer in den höherern Stockwerten haben einen kleinen Balkon). Durch die Hauptstraße war der Autolärm sehr störend. Die Matratzen waren zwar neu, aber extrem weich, so das ich die Matratze auf den Boden gelegt habe. In das Bad ist man kaum hineingekommen, da die Tür gegen das Waschbecken schlug. Die Dachterrasse war auch geschlossen. Das Preis Leistungs Verhältnis hat nicht gestimmt. Ich werde nicht wieder kommen. Ob die Zimmer in den obereren Stockwerten besser sind, kann ich nicht sagen. Viele Grüße aus Hamburg, kv

Σε εξαπαταει η εξωτερική εμφάνιση του ξενοδοχείου, όπου έχουν τοποθετήσει μοντέρνα μπαλκόνια αλλά το ξενοδοχείο είναι υπό κατάρευση! Τα δωμάτια αθλια, σκουριασμένες βρύσες, οι πόρτες με δυσκολία έκλειναν, χλιαρό νερό για ντουζ, το στρώμα 50 ετών τουλάχιστον και το χειρότερο είσαι στο δωμάτιο παρέα με κατσαρίδες! Ποτέ ξανά!

Notre agence Selectour a réservé par l’intermédiaire de FRAM cet hôtel pour deux nuits et c’est la première fois que nous quittons un hôtel avant la fin du séjour C’est inacceptable de proposer des chambres en pareil état de délabrement La climatisation ne fonctionnait pas, les chambres donnent sur une rue très bruyante, les fenêtres ne sont pas insonorisées. La salle de bain d’un autre âge. La piscine vide et pas de parking à proximité contrairement à ce qui est annoncé Seul point positif le petit déjeuner correct et diversifié Je vous conseille de passer votre chemin. D’autres hôtels sont disponibles à proximité.