Grecotel Creta Palace

Enjoyed every minute of our stay at the Creta Palace. Beautiful grounds in an excellent location. What really makes this place special are the professional and courteous staff which make for an effortless stay. The food is fantastic (especially the focaccia) and if you’re a boozer you’ll not be disappointed either. Penelope’s cocktails are the best we’ve had in an all inclusive hotel. All in all a great place to relax. Recommended.

I am recently staying in this hotel, great experience, very good family hotel with taste food and very good beach Totally recommend it

Everything in this hotel in 10/10! Starting from a warm welcoming, impeccable cleanliness, to excellent food. This is truly one of the best hotels that I've been to. It's worth every euro that you pay to be here. Staff, services, beach, pool, bars, SPA area and even shops are just wonderfull. Hope to get back there again someday. ❤️

Our 9 days in Crete started badly and ended badly, but everything else was great, First they lost my son's luggage on the way to Crete. We waited two hours in the awful Heraklion airport for it to arrive, before they told us it was still in Birmingham. We got into the hotel around 3 am. The hotel had some snacks for us and the luggage arrived 24 h later. The hotel is gorgeous, rooms are nice, bit small for 3 of us, but perfectly adequate. I'd say 4*. bathroom OK, shower in the bath so a bit old fashioned. No lock on toilet door!!. Plenty of wardrobe space for 2 but not quite enough for 3 with a small balcony overlooking the pool. Food was great, 5*. Staff were wonderful 5**** from the room cleaners to the desk staff. Could not do enough for you. Obviously have been trained very well - always greet you with a smile. Entertainment every night was fun. Drinks very expensive, so we went to the bar at the campsite next door. Beach is lovely but water was rough for the whole week so impossible to swim. Plenty of beach loungers and there is also beach gym, table-tennis, darts, volleyball and football on offer. One infrastructure problem I noticed that did not affect us was that the pool is too small for the number of people who want to use it. An area for children is roped off, but it's very crowded. They really need another big pool for adults only. However we are beach, not pool people so didn't bother us. There is also an internal gym which is well equipped and a spa in the same building (which we did not use) , plus a nice indoor pool. there are shops on site, and you are a 10E taxi ride to Rethymno. We had a lovely time - one of the best places we have stayed. The way back was awful - coach driver drove too fast on windy roads and my wife threw up but luckily only when we got to the airport. I feel sorry for the cleaner who had to empty the bin !!!!! But that is a Tui, not a hotel problem. Overall a great 5* experience and thoroughly recommend the place.