Achillion Palace

We stayed here for a week and had a wonderful time. The room was spacious with a comfy bed and brilliant air con. The bathroom was a little dated but functional. Great selection at breakfast, loved the fresh fruit. The staff made this hotel excellent! They were all so friendly, house-keeping were fabulous - room always lovely, staff at breakfast always welcoming and kpet everything really clean, and big mention to Kostas, and Popi on reception who were super friendly and helpful, including making us reservations at the local farm and restaurant recommendations. Silia at the pool bar was also AMAZING! She works so hard, and makes brilliant coffees, cocktails and food! The pool was always so tidy and we managed to get a sun bed each day, it might get a bit busier in the peak months but they will try their best to bring out more loungers. Loved the view from the pool! Excellent location, short walk into the old town brimming with elegant shops and a fantastic selection of restaurants. As well as a short walk to the beach, full of sun loungers and cafe options! We had a late flight and I had hoped to keep the room to the evening as rooms were available but the rate to keep the room was too expensive, nonetheless we were able to use the pool all day which has a shower and toilets, and luggage kept in the foyer. Overall highly recommend this stay.

Great hotel in good area to explore. Hotel clean and staff very friendly. Pool on roof and pool bar and the gardens are very nice. The breakfast was good but lacked a bit of choice. The rooms good size but bathrooms small and need a bit of renovation. Overall a good stay in Réthymnon.

Good things. Enormous double bed, excellent maid service and big balcony. Lovely garden behind the hotel. Less good. Some daytime staff clearly not interested in customers, mumbled greeting felt like going through the motions. Breakfast was disappointing. Rock hard kiwi fruit, orange juice from concentrate or power diluted to the point the only orange about it was the colour. Hot items that were stone cold as if the servers had not been turned on early enough. Brown liquid apparently coffee dispensed in minute portions. Pool was lovely and the views from the roof great. The whole place just felt rather tired and unloved for a 4 star hotel.