Hotel Italia

Tutto ok

2 Room Floorplan is great Everything about our stay was great! We absolutely loved the floorplan of our room and appreciated that each bedroom had its own bathroom. We will definitely be staying again! On another note, the person who checked us in upon arrival was very pleasant, accommodating, and professional. We definitely felt welcomed by her excellent service, and it set a great tone for our stay. That said, I did want to share one concern. While I was serving myself breakfast, a member of the kitchen staff made a remark out loud about someone being wasteful because some bacon had been dropped near the serving area. I was the only person in the breakfast area at the time, so the comment felt directed at me—even though I hadn’t caused it. I felt uncomfortable and had to correct the staff member, as the remark came across as accusatory. This won’t impact my decision to return, but I do believe the kitchen staff could benefit from some coaching on guest interaction and maintaining a respectful atmosphere during service. Thank you again for an otherwise wonderful stay!

From the moment we arrived the staff went all out to make sure our stay was incredible. The breakfast was amazing, and the room had everything we needed to cook healthy meals at the hotel. The staff in the morning that prepared and served breakfast was head and shoulders above everyone else, and that is already hard to do as every member of the staff we encountered were friendly, courteous, and helpful. It wasn't disingenuous, these employees seemed happy to be at work, and that is a sign of a pretty healthy workplace. I would recommend this hotel to ANYONE!!

A good, dependable residence inn. Friendly and helpful staff and all amenities you’d ever need.

Addie at the front desk was wonderful. She went out of her way to help.

Give Jared at the front desk a raise!! Overall wonderful experience. Not only was I able to get an early check in but the room itself was clean and comfortable. My husband and I were visiting for a wedding and Jared remembered us and asked us how the wedding went. He was also able to offer options for dining which is above and beyond. Jared is super approachable, friendly and overall a kind person. We had a blast and will stay again! Thank you Jared! Your awesome!