Usuario invitado
10 de julio de 2024
This hotel looks grand from the outside but accommodations are far from it. The hotel smells musty and moldy and the carpets are all stained. When I hit yo my room the safe was broken ,the lamp was not working and the Fan wa broken. No air conditioning though the reviews said otherwise. The reviews also said there were complimentary chocolates , water and slippers. I saw none of that. The housekeeper came yo clean at 4 pm I asked her to o wait a moment she then locked the door and I was in able u to o get out ! I tried the reception but no one answered and after banging on the doors the maid returned. After this incident I did not feel safe and I checked out of course not receiving a refund or an apology to try to make things right. I checked into the most beautiful suite at the Bishophof hotel for less money than the horrible accommodations they gave me at the Eurostar and thoroughly enjoyed the rest of my trip although I was out over 300 dollars. I would not recommend this hotel to anyone.
Traducir