Caruso, A Belmond Hotel, Costiera Amalfitana

We stayed in different 5-star hotels along the Amalfi Coast for a week and this was our favorite of them all. The staff was incredible, the views were phenomenal, and the attention to detail was unlike any other. We were also upgraded to a junior suite overlooking the Coast and ended up canceling some of our plans outside the hotel because it was just too amazing to leave!

A fantastic Hotel with wonderful service the Main Restaurant fantastic a must visit. Only criticism, was the slow Coffee & Tea delivery at breakfast. Concierge were great room superb. With a view of the sea from the large balcony. Breakfast buffet excellent.

It would take perfection to get a 5 rating and it fell short for me at luxury status. We booked the deluxe sea view room with balcony (picture attached of expectation of room) and our room was different than advertised. It was still nice but the stone ceiling accent would’ve been amazing and warranted the nightly price. We did also have a safe issue which was fixed same day. Then the next day our friends had an issue with their safe as well. Luckily, we had each others functioning different days so we shared while we went sightseeing with scheduled guides. We did appreciate the welcoming and turndown treats left in our room. They were a nice touch. Another area needing improvement was breakfast. Service was slow. We also felt a bit insulted when on our last morning we were asked if it was our first breakfast there. The breakfast itself was good especially being able to order off a menu for hot items. Unfortunately, the same items were out on the cold buffet every day- no variation. As well as only having one attendant in this room to serve items in cases. We were never offered to have bread cut for us like others. Elevated service was hit or miss in general here. The Central Bar was a great place for cocktails although great service was lacking several visits. Grounds are impeccable with plenty of outdoor seating. Pool is gorgeous. Front desk staff super friendly. Concierge was very responsive before our stay to help arrange things to do during our visit. We did however have a mix up one night. We booked an hour stop in Furore before a winery tasting there only to find out from the driver that there was nowhere to walk around as there was no town square / shopping there. So we paid for an extra hour for the driver for nothing. Concierge should’ve explained more regarding Furore and the lack of walkable sightseeing. Location is great for walking to Ravello town center / square and to several dinner places just outside the square. We felt safe walking to and from dinner. If ever in Ravello again, I would stay here but because of these few mishaps at this level of luxury and pricing I can only give a 4.5 rating.

We have been visiting the Caruso for a number of years, and it has always been excellent. This year with Alfonso having moved on as general manager we were interested to see how it was: Iolanda and the team have taken something that was already outstanding and made it even better. The hotel itself remains a magical place with beautiful grounds, a stunning infinity pool and beautifully appointed accommodation and the staff remain incredibly friendly and helpful. This year Armando has really got into his stride as executive chef, and the 3 meals we had were all outstanding, whether in the informal grill or the fine dining Ristorante Belvedere. Breakfast is fantastic and available in room, and every day the staff delivered small thoughtful gifts that made the connection between the guests and the hotel and wider Amalfi coast. We took the boat excursion that runs daily down to Positano this year, and the hospitality was every bit as excellent as back at the hotel. Everyone you encounter is trying to make your stay as good as possible and really goes the extra mile, and this is what makes the Caruso a really special place to spend a few days.

My wife visited in October 2024. Location is absolutely breathtaking. Highlights of our trip were the Staff at the Bar (head bartender shared several ideas/recipes with us for making different cocktails), breakfast with best views imaginable, rooftop pool, concierge team, Path of the Gods hike & boat trip back from Positano, and just what an amazing place this was. If you are visiting the Amalfi Coast (or even Italy for that matter), this is the place to stay!!!