Miramare Hotel

The location was perfect and we are lucky enough to find street parking just outside the hotel. However, due to the lack of blanket (only a thin sheet of cloth and a unwashable thick blanket in wardrobe), we were unable to get a good night sleep. Also, the handle of the toilet was broken.

Great location with view of the sea, easy to walk to nearby places, breakfast is acceptable with not too many choices, wifi is slow and disconnect some times.

Widok na morze był tak naprawdę widokiem na rusztowanie

The receptionist was really rude, the elevator didn’t work properly, the pillows were old and the windows didn’t have acoustic insulation so you will hear all the outside noise. As we were hearing too much noise while we were in room trying to rest and it was really late in the night, we decided to call Maurizio the receptionist to ask him about the loud music. His answer was: “I don’t give a sh*t that you cannot rest you shouldn’t have come to rapallo in august. Rapallo is like Ibiza” and he hanged up the phone. The saddest thing is that by hiring people so unprofessional like Maurizio, they show how little they care about the guests.

Very disappointed. On a Tuesday night in August the next door bar had an outdoor dance party that was exceptionally loud till 1 am. All of the hotel rooms face the courtyard, so the whole hotel was exposed to the noise. The room was literally shaking. I went to the front desk a bit after midnight and they told me this is normal and if I want quiet I should stay in France. I am from the States, so not having a noise ordinance was new to me. I realize they can’t control the bar but at least notify their customers as this ruined our stay.

Firstly Rapallo is the best location to stay on the Italian Riviera (Liguria). Even if you can afford to stay in Portofino! Rapallo is where Italians go to holiday. Right from the start communication from Hotel Miramare was excellent even with the language difference (special mention of Emmanuel the manager). They offered us a choice of rooms and we chose 502 on the top floor with a bath. The other options on lower floors had balconies. The room was large and overlooked the piazza and beach and the bed was comfortable. The hotel is directly opposite the Ferry quay to Santa Margarita and Portofino. It is 5mins walk to the train station. We had free breakfast which was served in their nice restaurant overlooking the bay. All the staff were friendly and professional. The hotel has a lovely old “grand epoch” feel (and I mean that in a good way) including a cool old central lift. We didn’t have a car but I think the hotel does have some reserved spaces out front. Noise isn’t too much of a problem with excellent double glazing. WiFi is free throughout the hotel but a bit patchy with download speeds, not a problem if your not working.

This is definitely not a 4 star hotel. At best a 3 star…prices however are very high and don’t reflect the level of the place. Incredibly thin walls and doors (you can basically hear everything from the corridors and between rooms), in urgent need of a refurbishment, old elevator often gets stuck between the floors, very poor breakfast and service in general. Only positive is the location, but once again do not recommend overall as definitely overpriced.

I don’t understand some of the bad reviews. We had a WONDERFUL stay here at hotel Miramare. Check in was easy. Our rooms were nicely appointed- not as big or grand as many American hotels- but we’re not in America! It was perfect for our Italian vacation. The room was clean and comfortable. The shower door was off the track but no big deal. We had a room with a balcony overlooking the water. The location was absolutely perfect near many lively restaurants, gelato shops, and local stores. The town stayed lively until about 23:30. We we’re having such a good time we didn’t realize it was after midnight when returned to the lobby. Someone graciously opened the lobby door for us when we returned. The breakfast was included and it was wonderful. It included fresh ripe fruits, cheeses, tomatoes, meats, cereals, pastries, eggs, yogurts, coffee, tea, juices, and bottled waters. We checked out at 11 and they held our bags until we returned at 2pm. Overall beautiful hotel in a beautiful coastal town. Who could ask for anything more?

Our shower door was broken. We booked a queen bed and were given two uncomfortable single beds pushed together. No duvet was provided and our heater was broken! I was freezing cold during the night. When I told the man at reception that I was cold overnight because my heater is not working, he brought up an extra light blanket and didn’t mention anything about fixing my heater or apologising. The apartment itself is sooo loud. The person above us was yelling and moving furniture around all night. It sounded like he was walking around in our room and we had an awful nights sleep both nights! I definitely will never come back.