Hotel Grand Canyon

Very very bad. Firstly the ac was not working. Room was hot all day and night. Staffs were completely un co-operative, we paid extra for late check out. But asked to check out at 9 am. Receptionist (male) was extremely rude. Over all the experience was very very bad

Food was overpriced, room was shabby and smelly. No proper lock in balcony. House keeping and staff are indifferent. Resturant is dimly lit and worse food tastes horrible. Cockroaches everywhere. No gym( it was turned to a broom closet. Water in washroom contains bad smell and unknown particles. Only 500 ml water provided as complementary.

I was not allowed to check in i have request for refund from makemy trip but hotel team is not responding.

Ac is not working washroom was dirty poor room service as there room phone is not working guest was not able to sleep whole night

1. Ac not working, we have adjusted in fan. 2. Intercom not working. Socket plugs also not working. 3. Even room service call on is on, staff is not coming. 4. Very time need to go at room service to get water 5. Food is very expensive. 6. There is no connectivity to main road, if you want to go anywhere need book cab and cab driver asking for more money

Excellent hospitality and management really was a good and great stays there for the nights and better foods

There are lot of small cockroaches everywhere even near the tea mugs and in the restaurant. Swimming pool has no change room and shower and no swim towels. No fruits and juice in breakfast. Lunch dinner and tea heavily overpriced. I was in room no 205 from tuesday to friday, i was so busy in my work so i didn't care much. If the hotel wants good business please go through the points mentioned. You have such a large area utilize it properly. Hope for the best. Devendra singh jodha.

The check-in process was very time-consuming. The room was not good enough; it looked like a half-constructed room. The washroom had unfinished furniture work and lacked basic amenities. Only a small bottle of shower gel and a single towel were provided. The room mirrors were so dirty that i called housekeeping three times to clean them, but they did not respond. I called room service to order food from their menu card, but they refused to serve me. They said they only have indian food. So, i immediately left that hotel.

Basic amenities like drinking water was not given. The room was good otherwise. Did not try the food.