Hotel Cayman

After being let down by one hostel we found Hotel Cayman and the staff were more than welcoming and attended to our every needs despite us turning up quite late. Everything was so clean and the included breakfast had an amazing selection. I have nothing bad to say and would 100% stay again when visiting Quito. Thankyou so much!

This is a lovely hotel with plenty of facilities and a modern, but characterful finish. The whole property is spotlessly clean and the staff work really hard to keep it that way. Attention to food hygiene is also very high. The staff are all extremely friendly and helpful. We experienced this right from the initial booking (with excellent communications), during some necessary rearrangements and throughout the stay. They cannot do enough to help you and are there at all hours to ensure your stay goes smoothly. There is quite large and well-kept garden which guests can use, as well as a nicely decorated lounge and dining area. The breakfasts were some of the best we had during our 6-weeks stay in South America - really tasty with eggs, plenty of lovely bread and croissants, fruit, cheese & meats etc. They had gone to a lot of trouble to meet our very specific dietary requirements. They got it right first time, every time and without being reminded (something that we didn't experience at many other places). Our rooms were quite compact but as well-finished and clean as the rest of the hotel and equipped with a safe (although the operating instructions need updating). The shower had a good temperature and reasonable flow. WiFi was generally good (but did go down for a while during our stay). The property is well located, very close to a variety of bars, shops and restaurants. We stayed for two separate periods, before and after a Galapagos trip and the hotel stored some baggage for us between stays. They also sorted out airport transfers very efficiently. Complimentary coffee, water and bananas are available throughout the day. Many thanks to Vivi and the team for such a wonderful stay! We have no hesitation in thoroughly recommending this hotel.