Hotel Casa Gardenia

Great location in old town. Great service from the staff. Clean and comfy rooms with 24hrs tea and snacks avail. Roof top has a great view of the city

The hotel is located in Centro de Historico, and within walking distance of most tourist attractions in the area. It was recommended to me by my tour guide, and it did not disappoint! The owner and staff here are so friendly and helpful! We had arrived just a little after 5pm on a Saturday, and it was right after the power was cut off (country wide daily scheduled power outage). The battery on our phones were running low after after flight, and friends that we met in Galapagos the week prior was staying in another area where there was electricity. We were nervous to walk down to the square to meet them, as it was starting to get dark (and there were no street lights due to the power outage), don't speak Spanish, and generally not oriented with the area. Enrique offered to walk down to the square with us, and made sure we were ok before leaving. The next morning, we were feeling affects of the altitude, and he got us coca tea, and advice on what to do to help us acclimatize. Andre was friendly, offered us water before us heading out. Made sure we got something to eat every morning. There was always fruit, bread, and cook to order eggs and ham! He was extremely apologetic for the power outage, but it was to no fault of the hotel! He provided a portable lamp so that we would have a source of light at night. Cynthia was also very friendly and helpful, and helped us arrange airport transfer at the end of our trip, and even got the driver to come earlier when we were ready to go. Overall, we were very happy with our stay at Hotel Casa Gardenia! Everything was clean and tidy. Service was amazing. The hotel has floor to ceiling windows that overlook Quito, and it's an amazing view! Wifi was fast (when the power was on. Would definitely recommend!

We stayed at this cozy little B&B at the beginning and end of our trip to Ecuador. We therefore had 2 different rooms and 2 different experiences. The first room was located street side and there was therefore a lot of noise during the night. The other room was at the top floor, a premium room, but also street side, but had better soundproof windows, so we could sleep. However, it was pretty warm when we were in Quito, and there was no air in the room and only a small window to get some air. The staff is beyond friendly and service minded and will do everything to assist. The location is great for exploring the old town.