Citadines Roces Quezon City

The stay we had here was really really nice. The front desk guy assisted us really well and the room was really clean. The amenities were nice. The room is spacious and the food during the breakfast was also good. We didn't get to use the pool though as we had a fully booked schedule. Will definitely come back!

The word that best captures my experience at this hotel is 'new.' Being a relatively new establishment, the hotel impresses with its immaculate cleanliness and modern design, evident from the lobby to the rooms. The contemporary style is both refreshing and welcoming. I would also like to highlight the professionalism of the staff, especially those at the ground floor entrance, including the security team. Their warm smiles and friendly greetings set a wonderful tone for guest interactions, making one feel genuinely welcomed. That said, there are a few areas where the hotel could fine-tune its services. One area for improvement is housekeeping. While the staff did ensure that the blankets were neatly folded, other aspects of room tidiness seemed to be overlooked. On a few occasions, I noticed that the room was left largely as it was, with not much attention paid to finer details. I understand that the hotel is new, and the staff may still be gaining experience, which might explain these minor oversights. With a bit more focus on these details, the guest experience could be significantly enhanced. As for the amenities, they were fairly standard. I was a bit surprised that in-room slippers were only provided upon request, rather than being pre-prepared in the room. However, I must say I really appreciated the room’s design, especially the cozy kitchenette area. Having all the necessary amenities and utensils within easy reach was a thoughtful touch and one of my favorite aspects of the room.