Hoteles en Qingyuan con Wifi

I booked a stay at this 5 star hotel for 3 days 2 nights, I must say that the room is clean and spacious, with numerous facilities for all family members such as badminton, tennis, billard, hotspring, cycling, archery etc. Unfortunately, we were very disappointed with the service. 2 staff we encountered were constantly on their phone and not attentive at all. What really pissed us off was the incident that we put up Do Not Disturb at our door as we were taking our afternoon nap. Yet, the hotel staff called our room number. as we were asleep, we didn't pick up. Guess what. They actually called my mobile phone. Just to ask if they need to clean the room. We went to seek clarifications at the hotel reception which the reception staff at first deny they called, until we showed them the missed call number from the hotel. Then they said will feedback to their manager. At night, the manager Ms Wong called. to our disgust, she said that was their SOP! Which hotel, to say this is a 5 star hotel, that when guest put up Do Not Disturb sign, it's their SOP to call the room and worst to call guests' personal mobile phone. Isn't this an invasion of privacy, calling our personal line. This is the first time we experienced this. We never had this when we put up Do Not Disturb sign at numerous hotels we stayed before. The manager didn't sound apologetic at all but very defensive. Even to the extent that they are checking on pir safety. I was really perturbed by her comment above. To the saying goes, what really makes the difference is the heartware and service in hospitality line, not hardware which everyone can build. 预订了这家五星级酒店的三天两晚住宿，我必须说，房间干净宽敞，配备了各种适合家庭成员使用的设施，如羽毛球、网球、台球、温泉、骑车和射箭等。然而，我们对服务感到非常失望。我们遇到的两名员工一直拿着手机，根本不注意周围的情况。真正让我们恼火的是，当我们下午小睡时，我们把“请勿打扰”的牌子放在了门上，但酒店工作人员还是拨打了我们的房间号码。因为我们正在睡觉，没有接电话。猜猜发生了什么？他们拨打了我的手机。只是为了问是否需要打扫房间。我们去酒店前台寻求解释，前台工作人员起初否认他们打过电话，直到我们向他们展示了酒店的未接来电号码。然后他们说会向他们的经理反馈。到了晚上，万女士经理打电话给我们，让我们感到不满的是，她说这是他们的标准操作程序！哪个酒店，自称是五星级酒店，当客人挂出“请勿打扰”的标志时，他们的标准操作程序是打电话到房间，最糟糕的是打电话给客人的私人手机。这不是侵犯隐私吗？打我们私人电话？这是我们第一次遇到这种情况。我们在以前入住的多家酒店挂上“请勿打扰”标志时从未遇到过这种情况。 经理一点也不感到抱歉，反而显得很防卫。甚至到了要检查我们在房间是否安全的地步。她刚才的话让我很不安。俗话说，酒店业中真正起决定作用的是服务和态度，而不是每个人都能建造的硬件设施。

The view is very beautiful to look at, especially at night where the lights shine. The hotel has a swimming pool and gym which is really good when you want to have a workout. The service here is great and the people here at this hotel is very nice. Come here if you get a chance, too.

We had planned to stay in Qing Yuan for 4 nights but it became clear quite quickly that there isn't enough to do in the cold weather! The staff were very very helpful to us and went out of their way to make us feel welcome. There are lots of animals on site which our children loved and there's lots of open space for kids to play. The villas are nice and spacious and warm. We had a nice time here but only stay for 1 or 2 nights at most! Hot spring in the garden is amazing!

Muy valioso para el dinero. Moderno y limpio con una agradable selección de desayuno chino. No muchas tiendas cerca, así que comprar snacks y bebidas antes de sus viajes. Unas pocas comidas locales a pie para la cena.

Very nice hotel, with a breathtaking view of the lake downstairs. The staff is very nice and friendly. The room are well decorated. The diner is good but slightly expensive. The only downside is they don't provide lunch, which for such a remote place is really not convenient. Overall we had a really good time here!

出差清遠2天，公司給了200塊預算，就選了這家，還不錯。150+性價比挺高，房間比那個100塊的賓館大多了，衞生搞的挺乾淨的，除了那個牙刷太小了，其他感覺還可以。前台妹子性格挺好的，沒有充電器還幫我找了一個。感謝感謝。👍早上起來晚了就去隔壁的那個蒸小二吃了早茶，不是很貴，環境也不錯。走廊旁邊還有個洗衣房，洗衣服挺方便的，像我們這樣經常跑的一身臭汗😂他們距離高速口也很近，我們開車好像從樂廣下來10分鐘，別説，還挺方便。哈哈哈。收藏了，性比價不錯，出差到挺適合的。

My reservation is staying for 2 nights, at the first night with terrible experience. (1. Assigned wrong a smoking floor which I had requested non smoking rooms and I had awake by smelling cigarette smoking at early morning 0630.)(2. Air Con malfunction with heat wind with 26 degrees whole night and the outside temperature is just 12 degrees. I have to turn off the air con to stop fresh air during the night.) (3. Shower water is suppling unstable water temperatures.)(4. TV is not working)(5. WiFi cannot be connected)(6. Gym open at 14:00-22:00 which might be satisfying the customer regular exercise in morning) But the next day, room changed and all services are satisfied. The hotel manager even open the gym for me in advance. Overall I am happy the management did very well with complain handling and recovery.

酒店設施和照片基本都相同，服務好，比較乾淨，風景非常美，但位置比較偏僻，有車比較方便進去，美食都好吃，真的一天不出門都ok ，管家走的時候還送一大袋番薯非常親切呢，放鬆一下是得好的推薦

酒店就在公園裡，水好空氣好。一早起床去公園爬山很舒服，連住兩晚，保潔人員很認真，服務好。下次會再來的。

入住體驗達到預期。酒店服務貼心周到，前台熱情專業，入住手續高效便捷。房間寬敞明亮，設計簡約雅緻，衞浴設施現代潔凈，熱水充足，備品齊全。地理位置優越，周邊交通便利，開車不遠可達商圈和景點。工作人員微笑服務細緻入微，主動提供服務幫助。無論是硬件設施還是軟性服務都讓人滿意，性價比極高。